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Small company puzzles out delivery logistics with sudden demand

Dec 25, 2020
How 2020 created a thriving market for one Black-owned company in Washington, D.C.
Puzzle Huddle founder Matthew Goins in his family’s living room, which currently doubles as a warehouse.
Tyrone Turner/DCist/WAMU

A holiday glut of packages prompts a shipping crisis for small businesses

Dec 24, 2020
Retailers are increasing shipping fees while fielding more calls from customers, asking, "Where's my package?"
Mail carriers load up their trucks at a USPS distribution center in El Paso, Texas, earlier this year.
Paul Ratje/AFP via Getty Images

Small business owners eye a second Paycheck Protection Program loan

Dec 23, 2020
Some previous applicants say they're weighing past experiences, as they decide whether to apply again.
A restaurant employee moves between tables outside of a restaurant in Manhattan on Dec. 11 in New York City.
Spencer Platt/Getty Images

How one small business pivoted when it couldn't get a PPP loan

Dec 22, 2020
A South Carolina media producer is among the companies rethinking their business models to address needs created by the pandemic.
Spencer Platt/Getty Images

For small retailers, COVID-19 is changing business, but to what extent?

Dec 16, 2020
It might depend on what is sold and where it's sold. We check in with three business owners to see how things look in the middle of the holiday shopping season.
Shoppers carry bags from Macy's department store in New York.
Kna Betancur/AFP via Getty Images

Community banks are thriving. Bankers worry it won't last.

Dec 11, 2020
A recent FDIC report found that community bank profits rose last quarter, thanks to fee income from PPP loans and mortgage refinancing.
La Salle State Bank in Illinois outsourced management of its ATMs to save costs.
John Moore/Getty Images

Caught in the crosshairs of a trade war and a pandemic

Dec 10, 2020
Hit with tariffs late last year, small business owner Lydia Clarke couldn’t have expected what came next.
Lydia Clarke owns DTLA Cheese at Grand Central Market in downtown Los Angeles.
Courtesy of Lydia Clarke

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London honey seller faces Brexit and the pandemic

Dec 8, 2020
Samantha Wallace, who runs From Field and Flower in London, has spent the last few years preparing for Brexit. Now, the pandemic has hamstrung her efforts to prepare.
From Field and Flower's honey products.
Janet Nguyen/Marketplace

Community banker says small businesses need more help

Dec 4, 2020
Months after the Paycheck Protection Program rollout, many loan recipients are struggling.
Spencer Platt/Getty Images

How small stores are cutting through the noise from the big-box stores this season

Nov 26, 2020
Personal touches, virtual community events and free shipping can go a long way.
Gabriel Bouys/AFP via Getty Images