Help power Marketplace this winter when you support the show today. Donate Now!

Zoom cashiers may signal a new era of digital offshoring and remote work

May 27, 2024
With advancements in tech and AI, outsourcing looks different now.
Cashiers of the future may actually be taking your order from thousands of miles away.
Miguel Medina/AFP via Getty Images

How Slack, email and Zoom are making us less productive and more overwhelmed

Nov 1, 2023
Digital platforms have become especially difficult to manage with the rise of remote work.
While digital platforms like email, Microsoft Teams and Slack have increased productivity in some ways, they also mean more time responding to messages and less time accomplishing work tasks.
Getty Images

Could this meeting be an email?

Nov 16, 2022
One worker’s experience with a meeting-free week.
As an experiment in productivity, software company Zapier canceled all meetings for a week. Above, a cat attends a Zoom session.
Vittorio Zunino Celotto/Getty Images

Remote work is driving up housing costs

May 31, 2022
Extra space is at a premium for those who want to Zoom in peace.
Zillow predicts home prices will continue rising through 2023.
Justin Sullivan/Getty Images

Zoom grew like crazy during the pandemic. Now what?

May 23, 2022
The company known for its video conferencing platform is sitting on a lot of cash. Some investors are wondering where the company can go from here.
Like Peloton, a lot of folks who were going to buy Zoom products already have by now.
Martin Bureau/AFP via Getty Images

Could hybrid work hold women back?

Dec 6, 2021
Because women are more likely to take advantage of workplace flexibility, journalist Emily Peck says they could be put on the "mommy track."
"That's the worry, that the women who take advantage of this new workplace flexibility will wind up in the same old mommy track," argues Emily Peck, who wrote about how working from home could hold women back professionally.
Sebastien Salom-Gomis/AFP via Getty Images

Zoom is part of the business model for some pandemic-era entrepreneurs

Nov 23, 2021
Zoom's earnings beat expectations, though some businesses are trying to move away from the platform. Others rely on it.
Some online cocktail companies have thrived on Zoom during the pandemic. Above, a woman enjoys a virtual happy hour in April 2020.
Olivier Douliery/AFP via Getty Images

For public good, not for profit.

No noon meetings: Citigroup tries to address burnout

Oct 20, 2021
Along with protecting the lunch hour, the bank also suggested meetings should be no more than 45 minutes.
Bloomberg reports that Citigroup told staff to reduce meeting times and avoid lunchtime meetings.
Mario Tama via Getty Images

Zoom adds donation option to its list of features

Aug 31, 2021
As remote work continues, Zoom and other teleconferencing platforms are offering new features to stay competitive.
People pass by the Nasdaq building as the screen shows the logo of the video-conferencing software company Zoom after the opening bell ceremony on April 18, 2019 in New York City.
Kena Betancur/Getty Images

Videoconferencing is here to stay. It’ll have a different role in the hybrid workplace.

Jun 2, 2021
Zoom beat Wall Street expectations, but the technology may evolve from replacing social life to being just a tool.
Video chats work well for one-on-one interaction but not as well when the aim is group collaboration.
insta_photos via Getty Images