Stories Tagged as
Returns
Return fees are happening because retailers are hurting
Jun 9, 2022
Americans sent back $760 billion worth of stuff last year. Now higher shipping costs and rising returns are hurting companies' bottom lines.
Retailers grapple with returns as online sales surge
Dec 29, 2021
Optoro, which manages returns for Target and Ikea, says consumers will send back $120 billion worth of goods this season.
There's an industry that handles our returns, and it's not pretty
by
Kai Ryssdal
and Sean McHenry
Oct 19, 2021
Companies spend a lot of money processing those returns, and many items that are returned won't end up back on the shelf.
Investing like the super rich doesn't mean top returns
Aug 31, 2021
Even with access to private equity and hedge funds, investors won't get the same returns as their wealthier counterparts, a study indicates.
Retailers have to figure out how to handle all our online returns
by
Andy Uhler
Dec 14, 2020
One challenge for those managing "reverse logistics"? Not enough room to store everything we want to send back, one study says.
What can past pandemics teach economists about COVID-19?
Apr 22, 2020
Economists are adapting models and using social media to try to capture emerging trends in real time.
National Returns Day peaks for the first time before Christmas
by
Ben Bradford
Dec 20, 2018
UPS estimates it will process a record 1.5 million Black Friday returns before Dec. 25.
For public good, not for profit.
Credit card companies make it easier to return unwanted goods
by
Erika Beras
Jan 10, 2018
Return season is upon us, and one out of four people is expected to return a holiday gift, according to a new survey from Wallethub. But what if that holiday gift you bought for yourself turned out to be the mistake and the window for returns has closed? Your credit card just might be able […]
It’s the week of epic returns. And, stores hope, added sales
by
Renata Sago
Dec 27, 2017
The National Retail Federation estimates that 11 percent of online purchases will be returned this year. Even though more people are buying online, they are more inclined to make in-store returns, which brick-and-mortar stores hope will translate into added sales. Click the audio player above to hear the full story.
Ten percent of holiday gifts end up getting returned
by
Andy Uhler
Dec 27, 2016
But retailers might actually want you to return gifts