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Why diversity and inclusion programs often fall short

Jun 12, 2020
They often lack resources and can even cause a backlash that makes things worse.
Sephora closed its stores in 2019 to hold diversity and inclusion training for its employees. Following weeks of protests against police brutality, companies have made a renewed commitment to tackling systemic racism.
Scott Olson/Getty Images

Is Netflix personalization making you feel *seen* ... or profiled?

Oct 26, 2018
If you’ve got a Netflix account, you know the company tries real hard to personalize pretty much everything. But a recent Twitter thread by the writer Stacia Brown revealed what felt like racial profiling on her Netflix feed. Netflix says that it doesn’t collect demographic information, and all personalized recommendations come from a consumer’s viewing […]

Is Netflix personalization making you feel *seen* ... or profiled?

Oct 26, 2018
If you’ve got a Netflix account, you know the company tries real hard to personalize pretty much everything. But a recent Twitter thread by the writer Stacia Brown revealed what felt like racial profiling on her Netflix feed. Netflix says that it doesn’t collect demographic information, and all personalized recommendations come from a consumer’s viewing […]

Starbucks will close 8,000 stores for a day of bias training

Apr 17, 2018
CEO Kevin Johnson announced the ambitious move to restore the company image — but there will probably be more to come.

Washington, D.C. has figured out a way around money bail

by
Oct 21, 2016
Using computer algorithms, DC courts evaluate flight risk and other factors.
PATRICK KOVARIK/AFP/Getty Images