Starbucks will close 8,000 stores for a day of bias training
Share Now on:
After the arrest of two black men who sat in a Philadelphia Starbucks without buying a drink, Starbucks is going through a public relations tailspin — and the company can’t seem to say mea culpa fast enough.
CEO Kevin Johnson announced today that Starbucks would close its 8,000 company-owned stores on May 29 so that the approximately 175,000 employees could attend a day of bias training. But will that be the end of the company’s attempts to restore its image?
“Definitely not,” said Bloomberg’s Leslie Patton, who spoke to Marketplace host Kai Ryssdal in an interview. “And you know, I think the company probably realizes that, too. And for the large part, they’ve been really proactive in reaching out to different communities and opening stores in low-income areas. But they’re going to have to continue to do that and give everyone updates, and they’re going to be held accountable to see if this is actually happening.”
Click the audio player above to hear the full interview.
We’re here to help you navigate this changed world and economy.
Our mission at Marketplace is to raise the economic intelligence of the country. It’s a tough task, but it’s never been more important.
In the past year, we’ve seen record unemployment, stimulus bills, and reddit users influencing the stock market. Marketplace helps you understand it all, will fact-based, approachable, and unbiased reporting.
Generous support from listeners and readers is what powers our nonprofit news—and your donation today will help provide this essential service. For just $5/month, you can sustain independent journalism that keeps you and thousands of others informed.