When a customer refuses to wear a mask inside the Butte Plaza Mall, manager Alana Ferko gets called in to help.
The dominoes just keep falling: Banks, utilities, internal employees, maintenance crews — they could all lose out.
They can't let the retailer fail.
The venerable department store is closing all 38 of its brick-and-mortar locations after filing for Chapter 11 bankruptcy.
But for those other mall tenants, sharing space with Amazon might feel like an insult.
Malls were already having a tough time before COVID-19 with the rise in online shopping. The pandemic accelerated those e-commerce trends.
Nearly half of the malls owned by Simon Property Group and Brookfield have a Forever 21 in them.