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Holiday Shopping

Holiday shopping reflects our personal economy

by Adriene Hill , Hayley Hershman and Sean McHenry
Dec 26, 2017
When we feel secure with our finances, we're more likely to splurge on that hot new toy.
Drew Angerer/Getty Images
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Stores switch holiday sales strategy

by Nancy Marshall-Genzer
Dec 22, 2017
You’ve waited until the last minute to do your Christmas shopping. It’s too late to order stuff online and get it by Christmas Day so you have to head to the mall. Brick-and-mortar stores have the advantage now. And they may not be offering the best last-minute deals.  Click the audio player above to hear […]
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Online shoppers can't escape all the holiday crowds

by Andy Uhler
Nov 23, 2017
According to the latest holiday shopping survey from Deloitte, 91 percent of the people who said they’d be shopping this holiday weekend are going to do at least some of it online. These online shoppers skip the crowds at the brick-mortar stores, but they still experience delays and frustration when the online retail sites can’t […]
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A tale of two Thanksgivings: one spent at work, one spent with family

by Jana Kasperkevic
Nov 23, 2017
With Black Friday sales starting at 6 p.m. on Thanksgiving, some retail workers lose out on time with their families.
Black Friday and Cyber Monday are a few of the biggest shopping days of the year.
Kena Betancur/Getty Images
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Marketplace Tech Blogs

Tech in retail, from the good to the gimmicky

by Adriene Hill
Nov 21, 2017
Retailers are using technology to attract more customers into their stores.
Shoppers walk among the Christmas lights in a mall.
Christopher Furlong/Getty Images
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Holiday shoppers plan to buy more online than in stores, survey finds

by Mitchell Hartman
Oct 25, 2017
This year for the first time, consumers say they’ll spend more shopping online than in physical stores. That’s according to an annual consumer holiday shopping survey by Deloitte. It’s one more data point documenting the march of e-commerce to capture ever more of America’s retail spending. Deloitte’s online survey of more than 5,000 Americans found […]
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I've Always Wondered ...

Flexible return policies can lead to fewer returns

by Andy Uhler
Dec 22, 2016
Customers associate the quality of a return policy with the quality of the store
Shoppers at Target in Los Angeles. 
MARK RALSTON/AFP/Getty Images
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For holiday shopping, try the airport

by Kai Ryssdal and Cerise Castle
Dec 13, 2016
If you're doing last minute shopping, this is the perfect solution.
 
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We have the chips, but how safe is online shopping?

by Annie Baxter
Nov 25, 2016
You're still an easy target online, where so much holiday shopping actually happens.
Shoppers buy gifts at the Toys'R'Us store during early Black Friday events on November 24, 2016 in Paramus, New Jersey. Although Black Friday sales are expected to be strong, many shoppers are opting to buy early or online, with retailers offering year round sales and other incentives that are expected to ease crowds.
Eduardo Munoz Alvarez/Getty Images
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Corner Office

How JCPenney changed when Marvin Ellison became CEO

by Kai Ryssdal and Daisy Palacios
Nov 22, 2016
JCPenney's CEO was tasked with making the department store profitable again. He says they will be soon.
Bridget Bodnar/Marketplace
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