Stories Tagged as
Customers
The new workflow for plumbers means turning some jobs down
by
Alli Fam
May 20, 2020
The owner of a plumbing company won't serve clients who are ill, and both plumbers and clients must wear face masks.
How companies are sizing you up based on your behavior as a customer
by
Nov 23, 2018
Companies use your "customer lifetime value score," a secret shopper score of sorts, to determine how to treat you.
The days are numbered for price-matching
May 27, 2016
What's behind the move to end price-matching at Wal-Mart?