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Companies that deliver packages have had to expand capacity to handle surges and upgrade safety measures.
Recent problems at the USPS could lead to more businesses using private companies for shipping — and that could have consequences for workers.
This year's late Thanksgiving has put shippers on alert. They're reminding customers to send their gifts early.
Online returns are costing retailers more than ever. In-store returns, however, create an opportunity for a shopper to buy something else.
But striking the right balance to meet demand is tricky this year.
They might reveal how the broader economy is performing.
UPS expects to deliver more than 800 million packages on time this holiday season with the help of new super hubs.
UPS estimates it will process a record 1.5 million Black Friday returns before Dec. 25.
UPS Inc. workers, who belong to the Teamster’s Union, voted by more than 90 percent earlier this week to authorize a strike if there’s no agreement on issues around pay and expanding delivery days. The current five-year contract expires on July 31. Negotiations are ongoing. Click the audio player above to hear the full story.
Online retailers are trying to cut down on package waste. But designing a new box for everything a company ships takes a lot of time.