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Retailers brace for return fraud in the holiday season

Dec 26, 2016
Fraudulent schemes include "wardrobing" and the return of shoplifted items.
jarmoluk/Visual hunt

Black Friday blues? Maybe VR shopping is the answer

Nov 25, 2016
Heading to your Black Friday shopping destination? You’re probably prepared for a crowded, frantic and stressful time. Wouldn’t skipping the mall be nice? Chinese retail giant Alibaba recently used virtual reality to allow Chinese shoppers to buy items within stores across the world, including Macy’s and Target. But how soon will we see it here?  […]
STAN HONDA/AFP/Getty Images

Retailers looking to save on labor costs turn to automation

Nov 25, 2016
As you hit the shops for the holidays, don’t be surprised if you see more automated systems there to help you find stuff, set up home delivery, check out at the register. Big retailers like Wal-Mart, Lowe’s and Whole Foods, and fast-food chains like McDonald’s, Wendy’s and Panera Bread are all rolling out more touchscreen […]
A customer picks up his lunch from an automated cubby at Eatsa, a fully automated fast food restaurant, in San Francisco, California. 
Justin Sullivan/Getty Images

Ever wonder how coupons work?

Mar 28, 2016
2.4 billion paper coupons were redeemed last year alone.
jridgewayphotography/Flickr

Chief... what? The key exec role at many retailers

Sep 23, 2015
A chief merchant helps mold a retailer's brand, with 'some risk-taking involved.'

Dress like Olivia Pope with help from 'The Limited'

Sep 15, 2014
Why are retailers increasingly creating show branded clothing? Is it successful?

It's Amazon vs. Disney in a new pricing dispute

Aug 11, 2014
The question: Is it price pressuring, or exercising the market muscle?

For public good, not for profit.

Battle lines are drawn in consumer electronics price war

Nov 20, 2013
Best Buy says it’s preparing deep discounts – even if they put profit margins at risk – to win the holiday season.