“Returnless refunds” or “keep it" return policies have now been adopted by more than half of major retailers, according to a new survey.
We spent more over the holiday, but we bought less — thanks to inflation.
Instead of marking down items to clear inventory, retailers are using discounts to draw customers away from competitors.
Free online returns and 60-day windows are popular but cost companies money. Some e-commerce players are experimenting with changes.
It’s not in-store versus online — it’s in-store and online, and something in between.
While supply chain costs have fallen over the last year, some retailers are still facing wage pressure and inventory costs.
The Street Vendor Project estimates at least 20,000 vendors are operating in New York City, but there are permits for only about 6,000.
The latest consumer survey from the University of Michigan shows that sentiment dropped for the fourth straight month.
They're trying to stay ahead of what customers, now used to online convenience and speed, expect from a retailer.
Delivery giant grows its network of sites where customers can send back packages by adding 10,000 Happy Returns drop-off locations.