J.C. Penney's reimagined store offers fewer things, more experiences

Nov 15, 2019
The century-old retailer has opened a new concept store replete with salon, selfie lounge and yoga studio.
Spencer Platt/Getty Images

For big retailers, a mixed bag of holiday results

Jan 10, 2019
We heard a lot of rosy retail forecasts heading into the holiday season. Consumer confidence was high, the economy was strong and sales were going to be great. How’d it pan out? A bit of a mixed bag, actually. Some…

Department store rivals more successful at attracting younger buyers

May 19, 2016
Department stores haven't been doing so well. Big box stores like Target have been handling this winter better.
Though Target's electronic sales have been struggling, its apparel and home sales are up.
Alex Wong/Getty Images

J.C. Penney is set to enter the appliance business

Feb 17, 2016
To boost sales, stores are targeting the 'modern American mom.'
To boost sales, J.C. Penney is targeting the "modern American mom."
Spencer Platt/Getty Images

When a bargain is less than meets the eye

Nov 12, 2015
J.C. Penney settles a class action suit in California over phony pricing on sale items.

Chief... what? The key exec role at many retailers

Sep 23, 2015
A chief merchant helps mold a retailer's brand, with 'some risk-taking involved.'

Can J.C. Penney's new CEO make the brand popular again?

Oct 13, 2014
The department store needs new ways to compete with Target and Wal-Mart.

You’ve got questions. We help you answer them.

Support nonprofit, independent journalism that makes you smarter.

After J.C. Penny closure, retail 'flatline' in Montana

Oct 13, 2014
Five months after a J.C. Penny store closed in Butte, retail trucks on, slowly.

Some towns fight to hang onto their JC Penney

Jan 16, 2014
JC Penney announced it will close 33 stores across the country, including the store in Butte, Montana.

Why the demise of brick and mortar stores may not be such a big deal for the economy

Jan 16, 2014
It sounds cold-blooded, but with shopping habits changing fast, the demise of the brick and mortar store may not matter much to the economy in the long run.
Customers shop for electronics items during Black Friday at a Best Buy store in San Diego, Calif.
Sandy Huffaker/Getty Images