"Tip baiting" is just the latest battle over tips among gig workers

Apr 10, 2020
Gig platforms have long been ambivalent about encouraging tips that many workers depend on.
An Uber Eats delivery worker on March 19 in New York City.
Dia Dipasupil/Getty Images

Musician-writer Dessa on what happens when artists' gigs go away

Mar 30, 2020
"What are we supposed to do when we've got to stay apart?" said musician and writer Dessa.
“I think we are gonna have this big boom of art in the next few months as people are hunkering down over their keyboards,” Dessa says.
Sara Fish

Gig workers are vulnerable in an outbreak

Mar 3, 2020
They interact with the public and handle food, but often have no safety net to fall back on.
Most gig workers don't get any paid sick days.
Mario Tama/Getty Images

Decade in workplace culture defined by uneven recovery

Jan 1, 2020
The longest economic expansion brought confidence for some, insecurity for others.
Google employees stage a walkout on Nov. 1, 2018, in New York, over sexual harassment.
Bryan R. Smith/AFP via Getty Images

Uber gives California drivers more control over which rides they accept

Dec 16, 2019
As Uber prepares to prove its California drivers are independent contractors, it says it's giving them more independence.
Uber drivers in California will be able to see where they're taking a passenger before accepting a ride.
Drew Angerer/Getty Images

Shopping in the gig economy after retirement

Dec 13, 2019
One retiree earns a little extra with a shopping app.
Shipt bags on display.
Gustavo Caballero/Getty Images

For government contractors, shutdown debt can linger

Nov 18, 2019
Lila Johnson is still paying back the money she borrowed last shutdown.
Lila Johnson, a 72-year-old custodian at the U.S. Department of Agriculture, said she would retire if she could afford it.
Jay Mallin/Service Employees International Union

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Lyft drivers question the bonus payment system for high-demand areas

Sep 13, 2019
Lyft says it’s a more equitable way to give out bonuses for rides, but some drivers say it’s eating into their profits.
Lyft driver Lauren Swiger speaks at a protest outside Uber’s headquarters in San Francisco, demanding higher pay, benefits and a driver union.
Sonja Hutson/Marketplace

Some contractors worry California’s AB 5 will limit their flexibility

Sep 11, 2019
Advocates say it will provide vital benefits to misclassified workers. But drivers, nail technicians and other gig workers don't want to endanger their ability to set their own hours.
Under the new California bill, nail salons would have to classify their technicians as employees. Above, a nail salon in San Francisco.
Justin Sullivan/Getty Images

How big is the gig economy?

Sep 11, 2019
Estimates of the size of the workforce depend on how freelance or "independent contractor" work is defined.
A California bill is redefining what it means to be a gig economy worker. Above, an Uber Eats rider delivering food.
Jack Taylor/Getty Images