Department stores

Experts say these companies were already in trouble before the pandemic.

With more consumers shopping online, the in-store experience remains crucial to keeping brick-and-mortar alive.

Kohl's is expanding a deal with Amazon that allows online shoppers to return their merchandise at Kohl's stores.

Sears is once again opening new locations, but much smaller Home & Life stores.

A decade later, everything is still on sale.

Major department stores report their earnings this week, starting with Macy’s on Wednesday, followed by Nordstrom and J.C. Penney on Thursday. After a retail slump and slide over many quarters, Americans are coming back to shopping, and the numbers show stores are enjoying the trend. Click the audio player above to hear the full story. 

Retail workers are banding together to amplify their voices.

The number of retail workers far exceeds the number of coal miners or recent manufacturing employees, points out Columbia University professor Mark Cohen.