Stories Tagged as
Consumer protection
New FTC rule aims to simplify subscription cancellations
Sep 3, 2024
Firms that sell subscriptions can count on significant revenue boosts from consumer spaciness. It helps if customers have to jump through hoops once they realize they’re shelling out for a product they don’t need.
Why banks are trying to make a business out of junk fees
Jul 12, 2023
Financial regulatory director says laws are not suggestions for banks.
There's a reason to lose sleep over mislabeled melatonin gummies
Apr 27, 2023
A new study in the Journal of the American Medical Association looked at 25 melatonin gummies and found that some contained much more melatonin than advertised, or none at all.
The FTC seeks to make it easier to cancel subscriptions
Mar 28, 2023
The agency has proposed new rules that would require companies to make unsubscribing less onerous.
When a product recall goes out, what happens to competitors' sales?
Mar 27, 2023
It depends on why the recall was issued and how essential the item is.
Consumer rights aren't guaranteed in a digital world, warns Consumer Reports CEO
by
David Brancaccio
and Jarrett Dang
Dec 23, 2022
Marta Tellado, CEO of the nonprofit Consumer Reports, says shift to a digital economy may endanger some consumer rights.
Big banks discuss reimbursement for Zelle users victimized by scammers
Nov 28, 2022
With new fintech comes new fraud.
For public good, not for profit.
How companies use “dark patterns” to keep you locked into online subscriptions
by
Janet Nguyen
Oct 26, 2022
Subscription-based models have been around for a while, but the internet is making them more ubiquitous than ever.
Supreme Court limits FTC's ability to make fraudsters reimburse consumers
by
Justin Ho
Apr 23, 2021
In its unanimous ruling, the court says the FTC could always ask Congress for more authority to recover money for victims.