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Consumer protection

Why banks are trying to make a business out of junk fees

by David Brancaccio , Erika Soderstrom and Alex Schroeder
Jul 12, 2023
Financial regulatory director says laws are not suggestions for banks.
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There's a reason to lose sleep over mislabeled melatonin gummies

by Savannah Peters
Apr 27, 2023
A new study in the Journal of the American Medical Association looked at 25 melatonin gummies and found that some contained much more melatonin than advertised, or none at all.
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The FTC seeks to make it easier to cancel subscriptions

by Kristin Schwab
Mar 28, 2023
The agency has proposed new rules that would require companies to make unsubscribing less onerous.
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When a product recall goes out, what happens to competitors' sales?

by Samantha Fields
Mar 27, 2023
It depends on why the recall was issued and how essential the item is.
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Consumer rights aren't guaranteed in a digital world, warns Consumer Reports CEO

by David Brancaccio and Jarrett Dang
Dec 23, 2022
Marta Tellado, CEO of the nonprofit Consumer Reports, says shift to a digital economy may endanger some consumer rights.
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Big banks discuss reimbursement for Zelle users victimized by scammers

by Savannah Peters
Nov 28, 2022
With new fintech comes new fraud.
Large banks, including J.P. Morgan Chase, are creating a system to reimburse customers who fall victim to scams.
Michael M. Santiago/Getty Images
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How companies use “dark patterns” to keep you locked into online subscriptions 

by Janet Nguyen
Oct 26, 2022
Subscription-based models have been around for a while, but the internet is making them more ubiquitous than ever.
Some companies' websites have design elements aimed at deceiving consumers into buying their products or services.
Mark Wilson/Getty Images
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The dangerous thrills of an infamous amusement park

by The Econ Extra Credit Team
Aug 4, 2022
Econ Extra Credit newsletter #113
HBO Max
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Supreme Court limits FTC's ability to make fraudsters reimburse consumers

by Justin Ho
Apr 23, 2021
In its unanimous ruling, the court says the FTC could always ask Congress for more authority to recover money for victims.
Over the past five years, the FTC says it’s returned over $11 billion to victims using the method that the court just struck down.
RiverNorthPhotography via Getty Images
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With the CFPB's future uncertain, New York and other states want to step in

by Justin Ho
Mar 5, 2020
Some states are stepping up their plans to regulate the debt collection industry. Consumer advocates say the moves come at a time when Federal protections are weakening.
Gov. Cuomo announced a plan to crack down on fraud with additional oversight of the debt collection industry.
Scott Heins/Getty Images
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