Stories Tagged as
Consumer protection
When a product recall goes out, what happens to competitors' sales?
Mar 27, 2023
It depends on why the recall was issued and how essential the item is.
Consumer rights aren't guaranteed in a digital world, warns Consumer Reports CEO
by
David Brancaccio
and Jarrett Dang
Dec 23, 2022
Marta Tellado, CEO of the nonprofit Consumer Reports, says shift to a digital economy may endanger some consumer rights.
Big banks discuss reimbursement for Zelle users victimized by scammers
Nov 28, 2022
With new fintech comes new fraud.
How companies use “dark patterns” to keep you locked into online subscriptions
by
Janet Nguyen
Oct 26, 2022
Subscription-based models have been around for a while, but the internet is making them more ubiquitous than ever.
Supreme Court limits FTC's ability to make fraudsters reimburse consumers
by
Justin Ho
Apr 23, 2021
In its unanimous ruling, the court says the FTC could always ask Congress for more authority to recover money for victims.
With the CFPB's future uncertain, New York and other states want to step in
by
Justin Ho
Mar 5, 2020
Some states are stepping up their plans to regulate the debt collection industry. Consumer advocates say the moves come at a time when Federal protections are weakening.
For public good, not for profit.
A rice by any other name...
May 23, 2019
Lawmakers in the state of Louisiana are debating when food products can be called “rice.”
Your student loan company just changed the terms of your agreement. What do you do next?
by
Janet Nguyen
Sep 20, 2018
The Consumer Financial Protection Bureau helps you handle problems you’re having with a financial service or product. Here’s how that process works.