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This Is Uncomfortable
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Marketplace Morning Report

Starbucks wants to avoid national political campaigns. Can it?

by Justin Ho Jan 29, 2019
Howard Schultz, the former Starbucks CEO, has been dominating the 2020 presidential chatter for a few days now. And while the spotlight’s focused on whether Schultz will run as an independent candidate, it’s also casting a big shadow on his…

At a Starbucks located near a college for the deaf, all the baristas know ASL

by Mikaela Lefrak Nov 29, 2018
Starbucks designed a store specifically for deaf and hard of hearing people.
Sign language interpretation major student Nikolas Carapellatti (L) signs with deaf Gallaudet University student Rebecca Witzofsky outside the first Starbucks café staffed by employees who are partially or fully deaf and capable of communicating in American Sign Language in Washington, D.C., on Oct. 23, 2018.
JIM WATSON / Getty Images

Dunkin' aims at Starbucks with revamped espresso drinks

by Erika Beras Oct 24, 2018
Dunkin’ recently dropped “Donuts” from its name, and now we know one reason why. It wants people to think more about fancy coffee drinks. The chain says it’ll be brewing lattes, cappuccinos and Americanos at its 9,200 stores by the…
Getty Images for Dunkin'' Donuts

Dunkin' aims at Starbucks with revamped espresso drinks

by Erika Beras Oct 24, 2018
Dunkin’ recently dropped “Donuts” from its name, and now we know one reason why. It wants people to think more about fancy coffee drinks. The chain says it’ll be brewing lattes, cappuccinos and Americanos at its 9,200 stores by the…
Getty Images for Dunkin'' Donuts

Coca-Cola and Costa: Here’s why coffee is so … hot

by Renata Sago Aug 31, 2018
Coca-Cola is the latest corporation to make a big bet on coffee. It’s planning to buy the United Kingdom’s biggest coffee chain, Costa, for $5.1 billion. It seems as if everyone wants a piece of the coffee action these days.…

Starbucks will close 8,000 stores for a day of bias training

by Kai Ryssdal Apr 17, 2018
CEO Kevin Johnson announced the ambitious move to restore the company image — but there will probably be more to come.

Starbucks managers will have to take unconscious bias training. Does it actually work?

by David Brancaccio Apr 17, 2018
Last week, a manager from a Starbucks in Philadelphia called the police on two black men who had been waiting for a friend.
Protester Michelle Brown, 50, (L) demonstrates outside a Center City Starbucks on Sunday in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks, which prompted an apology from the company's CEO.
Mark Makela/Getty Images

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How all-day cafes are changing our lives

by Kai Ryssdal and Josie Fan Feb 23, 2018
Welcome to a place where you can work, eat all three meals and feel extremely welcomed.

Starbucks app is popular and still vulnerable to fraud

by Kai Ryssdal May 8, 2017
Is the time savings worth the risk?
"I think at this point, it's really not worth the risk in order for me to pay for my coffee with my mobile phone," said Venessa Wong, deputy business editor at Buzzfeed News.
Justin Sullivan/Getty Images

Before unicorn frappuccinos, there was unicorn toast

by Adriene Hill and Sean McHenry Apr 27, 2017
Instagram-friendly foods are starting a trend even Starbucks can't ignore. Is it a trend or a fad?
Starbucks' Unicorn Frappuccino blended beverage: trend or fad?
Photo courtesy of Starbucks