Starbucks and Home Depot permanently raising wages

Nov 19, 2020
A growing number of people across the country and the political spectrum support raising the minimum wage. Is this a sign of a bigger shift?
Starbucks is boosting starting salaries to help attract and retain new employees.
Andrew Caballero-Reynolds/AFP via Getty Images

Starbucks is closing stores and shifting operations amid COVID-19

Jun 10, 2020
The coffee chain giant said it’s lost $3.2 billion in revenue since the onset of the pandemic.
A Starbucks in Maryland with curbside pickup and ordering. Starbucks announced it will add more options like this to accommodate social distancing.
Jim Watson/AFP via Getty Images

Starbucks is winning afternoon customers with cold brew

Jan 29, 2020
It's typically a sleepy time of day for restaurants but snacking is on the rise.
Offering something customers typically don't want in the morning hours, like iced coffee, is one way to draw in customers.
Courtesy of Starbucks

Starbucks wants to avoid national political campaigns. Can it?

Jan 29, 2019
Howard Schultz, the former Starbucks CEO, has been dominating the 2020 presidential chatter for a few days now. And while the spotlight’s focused on whether Schultz will run as an independent candidate, it’s also casting a big shadow on his former company. In an email, Starbucks’ current CEO Kevin Johnson told employees the company doesn’t […]

At a Starbucks located near a college for the deaf, all the baristas know ASL

Nov 29, 2018
Starbucks designed a store specifically for deaf and hard of hearing people.
Sign language interpretation major student Nikolas Carapellatti (L) signs with deaf Gallaudet University student Rebecca Witzofsky outside the first Starbucks café staffed by employees who are partially or fully deaf and capable of communicating in American Sign Language in Washington, D.C., on Oct. 23, 2018.
JIM WATSON / Getty Images

Dunkin' aims at Starbucks with revamped espresso drinks

Oct 24, 2018
Dunkin’ recently dropped “Donuts” from its name, and now we know one reason why. It wants people to think more about fancy coffee drinks. The chain says it’ll be brewing lattes, cappuccinos and Americanos at its 9,200 stores by the holidays. That’s a pretty big pivot to coffee. Click the audio player above to hear […]
Getty Images for Dunkin'' Donuts

Dunkin' aims at Starbucks with revamped espresso drinks

Oct 24, 2018
Dunkin’ recently dropped “Donuts” from its name, and now we know one reason why. It wants people to think more about fancy coffee drinks. The chain says it’ll be brewing lattes, cappuccinos and Americanos at its 9,200 stores by the holidays. That’s a pretty big pivot to coffee. Click the audio player above to hear […]
Getty Images for Dunkin'' Donuts

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Coca-Cola and Costa: Here’s why coffee is so … hot

Aug 31, 2018
Coca-Cola is the latest corporation to make a big bet on coffee. It’s planning to buy the United Kingdom’s biggest coffee chain, Costa, for $5.1 billion. It seems as if everyone wants a piece of the coffee action these days. European conglomerate JAB has picked up Peet’s, Caribou and  Stumptown. Nestle owns the high-end Blue […]

Starbucks will close 8,000 stores for a day of bias training

Apr 17, 2018
CEO Kevin Johnson announced the ambitious move to restore the company image — but there will probably be more to come.

Starbucks managers will have to take unconscious bias training. Does it actually work?

Apr 17, 2018
Last week, a manager from a Starbucks in Philadelphia called the police on two black men who had been waiting for a friend.
Protester Michelle Brown, 50, (L) demonstrates outside a Center City Starbucks on Sunday in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks, which prompted an apology from the company's CEO.
Mark Makela/Getty Images