For restaurants, tough pandemic decisions are starting to pay off

Jun 1, 2021
Restaurants had to make hard choices over the last year to stay alive –– choices that, it turns out, made them more efficient.
Restaurant owners have had  to let go of many employees, but they've also made their production processes speedier and with less employee-customer contact. Which of these changes will stick?
Patrick T. Fallon/AFP via Getty Images

Inside a “ghost kitchen” with Kitchen United

May 27, 2021
Delivery-only restaurants are on the rise. Here's what a virtual food hall looks like.
A customer picks up a takeout order at Kitchen United’s pickup center in Pasadena, California where multiple restaurants share one storefront and fill takeout and delivery orders only.
Maria Hollenhorst/Marketplace

Hotels try to follow restaurants' lead and hook consumers on QR codes

May 6, 2021
Will the QR code stick around in the long run? Perhaps, if users find the information the codes deliver useful.
From marketing to menus, QR codes have gained traction since the beginning of the pandemic.
Cameron Spencer/Getty Images

More restaurants paid April rent, but minority-owned businesses still lag behind

Apr 21, 2021
More than half weren't able to pay rent this month.
The number of restaurants that didn’t pay rent in April was down to 35% from 63% the month before. But the data also shows minority business owners are still lagging behind.
Joe Raedle/Getty Images

Are the businesses that made it this far safe?

Apr 19, 2021
Mostly yes, an economist said. But that doesn't mean there won't be more hurdles, even as business conditions improve.
As the pandemic wanes, restaurants are seeing more customers. For some, staffing is a challenge.
Arturo Holmes/Getty Images

Restaurants struggle to recruit enough staff to reopen

Mar 25, 2021
Turnover is normal, but this hiring season is definitely different.
Yes, restaurants are reopening, but hiring presents a new hurdle.
Drew Angerer/Getty Images

Are New Yorkers ready to go out for dinner and a movie?

Feb 25, 2021
There is pent-up demand and cash. A lot of people who haven't lost their jobs also haven't been spending money.
Will there be a generational gap between who ventures out to dine and who be stays in and uses a delivery app?
Spencer Platt/Getty Images

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Bars and restaurants brace for Super Bowl Sunday

Feb 4, 2021
Curfews, cold weather and capacity restrictions are turning business on its head.
This year's Super Bowl viewing experience will be a far cry from last year's revelry in packed sports bars.
Phillip Pacheco/Getty Images

California restaurants can reopen, but owners are wary

Jan 26, 2021
Restaurateurs welcome the policy shift, but some are worried that it might be temporary and some are frustrated with the lack of advance notice.
The California Restaurant Association says 30% of the state's restaurants are likely to go out of business during the pandemic.
Valerie Macon/AFP via Getty Images

The challenges of opening a restaurant during a pandemic

Dec 24, 2020
For one LA restaurateur, it was a significant investment at a risky time, but starting a business in his old neighborhood meant a lot to him.
Restaurateur Gabriel Paredes and his staff transformed the parking lot behind the restaurant into an outdoor dining space with wood walls and multiple levels.
Richard Hozack