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Labor

Are we expected to tip robots now?

by Kai Ryssdal and Livi Burdette
Jun 1, 2023
Replacing face-to-face service interactions with automation could change American tipping culture.
A loss of face-to-face tipped interactions, often replaced by self-checkout or automated transactions, could change our culture of tipping.
Spencer Platt/Getty Images
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Wage increases haven't really boosted inflation, new Fed research says

by Lily Jamali
May 31, 2023
Businesses have been finding ways to absorb wage increases without charging customers more.
Rising wages are only responsible for about a tenth of a percentage point of the increase in PCE, research from the San Francisco Fed says.
Justin Sullivan/Getty Images
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Could artificial intelligence be your next coworker?

by David Brancaccio and Jarrett Dang
May 5, 2023
Workplace AI is coming, and one study of a Fortune 500 company found it can be a productivity boon.
A new study of call center workers at a Fortune 500 company found that AI integration boosted productivity, especially among less skilled and less experienced workers.
Getty Images
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How labor nominee's worker advocacy history informs her work today

by Kimberly Adams and Nicholas Guiang
Apr 6, 2023
A landmark sweatshop case and immigrant parents helped inspire Julie Su's efforts for vulnerable workers, a 19th reporter says.
Julie Su goes before the Senate Committee on Health, Education, Labor and Pensions on April 20.
Win McNamee/Getty Images
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The economic — and political — consequences of reforming France's pensions

by Sabri Ben-Achour and Jarrett Dang
Mar 30, 2023
More than a million people have taken to the streets across France since President Emmanuel Macron forced through legislation raising the retirement age from 62 to 64.
Protesters take part in a students' demonstration against the French government's pension reforms.
Thomas Samson/AFP via Getty Images
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How low unemployment lifts workers at the bottom

by Amy Scott and Sarah Leeson
Mar 29, 2023
In "Moving the Needle: What Tight Labor Markets Do for the Poor," authors Newman and Jacobs advocate letting tight labor markets stay that way.
"When unemployment goes below about 4.5%, folks who've been out of work find work and keep work," said author Elisabeth Jacobs.
Brandon Bell/Getty Images
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Hot demand creates staff opportunities at Seattle candle bar

by Nicholas Guiang
Mar 9, 2023
For Noir Lux Candle Bar, interest in off-site candle pouring events is waxing, not waning.
Candle maker Colina Bruce of Noir Lux is thinking of "divvying out" some of her responsibilities to her team.
Ed Jones/AFP via Getty Images
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As the Family and Medical Leave Act turns 30, millions of Americans still lack access to paid leave

by Dylan Miettinen
Feb 3, 2023
The U.S. is the only wealthy country in the world that doesn’t guarantee workers a single day of paid leave.
An estimated 44% of Americans are not entitled to paid leave under the Family and Medical Leave Act.
Bryan Bedder/Getty Images for NYC for Paid Leave
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With labor and supply still tight, a Detroit business owner finds an optimistic new normal

by Nicholas Guiang
Feb 1, 2023
Supply chain hangups and labor shortages have frustrated small businesses. But for a custom frame shop in Detroit, optimism is high for 2023.
Eric Vaughn of Eric's I've Been Framed Shop has handled business smoothly, despite being down to just two employees.
Courtesy Vaughn
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I've Always Wondered ...

When did movie credits get so long?

by Janet Nguyen
Dec 9, 2022
Some early Hollywood films didn’t even list the actors.
A view of the credits for 2021's "Dune," which lasted nearly 8 minutes.
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