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How the pandemic altered the art and science of “menu engineering”

Jul 26, 2021
From QR codes to delivery apps, a menu specialist weighs in on the rise of digital menus.
A QR code menu for a Mexico City restaurant. “Here in 2021 … we can start to build our digital menus a little bit better with what we learned from the pandemic,” says menu engineer Sean Willard.
Photo by Claudio Cruz/AFP via Getty Images

Businesses are re-opening at a frenetic pace, Yelp finds — especially where vaccination rates are higher

Jul 23, 2021
Where there are lower vaccination rates, there’s less consumer interest.
A man walks past a restaurant with an illuminated "Open" sign on May 5 in Los Angeles.
Frederic J. Brown/AFP via Getty Images

Theme parks likely to keep mobile tech put to the test by the pandemic

Jul 5, 2021
Face-to-face service isn't completely gone, but visitors are seeing more mobile options to do things like sign up for rides.
Tech advances at theme parks, like advanced ride sign-ups, are likely to outlast the pandemic.
Justin Sullivan via Getty Images

How Nebraska's largest Black-owned business is approaching the post-pandemic era

Jul 1, 2021
"We are at an inflection point," said Carmen Tapio, founder and CEO of North End Teleservices.
"We are at an inflection point," said Carmen Tapio, founder and CEO of North End Teleservices in Omaha.
Courtesy of North End Teleservices

Bonuses may be key to enticing people back to the workforce

Jun 29, 2021
At least 10 states have started offering return-to-work bonuses, as have many employers, as workers look for incentives.
A man fills out an application for a hospitality job during a Zislis Group job fair in Torrance, California, on June 23. Employers at the job fair offered hiring incentives, including a $500 signing bonus.
Patrick T. Fallon/AFP via Getty Images

Corporate America has a supplier diversity problem

Jun 22, 2021
Programs meant to connect large corporations with more diverse suppliers are not working.
Following the civil rights movement of the 1960s, special programs emerged that were meant to connect large corporations with more diverse suppliers.
kupicoo via Getty Images

Southern car plants are humming, but worker vaccinations have stalled

Jun 21, 2021
Auto makers are trying to figure out the best way to encourage more workers to get vaccinated.
General Motors’ Spring Hill, Tennessee site, along with most car plants, is continuing to require masks for employees building cars as many plants struggle to reach a level of herd immunity.
Courtesy of GM

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Cleaning and sanitizing as COVID theater

Jun 18, 2021
COVID spreads mostly by air, but businesses are still zealously cleaning surfaces. It’s about customer perception, one owner says.
Many businesses are still investing time and money in sanitizing for COVID-19 safety, though it may be unnecessary.
Sean Gardner via Getty Images

Why business owners are stocking up on inventory

Jun 15, 2021
Supply chain bottlenecks and a booming economy are pushing business owners to create a buffer — even taking out loans to do so.
Many businesses are stocking up on goods to meet customer demands.
Chip Somodevilla via Getty Images

The economic models of the past didn't figure on a pandemic

Jun 14, 2021
The Fed is trying to create a way forward in monetary policy — but in nearly uncharted economic conditions.
The Federal Reserve is navigating between rising inflation and the risks caused by the pandemic. Its interest rate policy committee will meet this week.
Daniel Slim/AFP via Getty Images