Looking good pays off.
What determines whether a restaurant stays open after a minimum wage hike? New research suggests it could be customer satisfaction levels, as measured by Yelp.
The fake online review business has moved way beyond having your friends write raves for you. “Reputation-enhancing” businesses provide fake reviews, sometimes outsourcing the job overseas.
New York's Attorney General has slapped 19 companies with fines for writing fake online reviews.