New technology helped restaurants through the pandemic. But when it crashes, they're "shafted."

Jul 28, 2022
Demand for modern point of sale systems exploded as businesses embraced contactless payment. But some have found reliability problems.
The dollar volume that point-of-sale systems handle for small businesses has been growing 30% annually, according to analyst Lisa Ellis.
David Becker/Getty Images

Fans in China bemoan the departure of Airbnb and Kindle

Jul 26, 2022
Loyal users of the companies say they didn't try hard enough to acquire users in addition to making basic missteps.
A subway commuter in Shanghai uses a Kindle in July.
Charles Zhang/Marketplace

A 3-pronged approach to adopting clean power

In a new book, "Confronting Climate Gridlock," Rice University’s Daniel Cohan says technological innovation is only one piece of the puzzle.
In a new book, "Confronting Climate Gridlock," Rice University’s Daniel Cohan says technological innovation is only one piece of the puzzle.
Sean Gallup/Getty Images

Rolling back degree requirements expands the pipeline for tech

Apr 27, 2022
Hiring based on skills rather than degrees is more labor intensive.
While many tech companies say they’re loosening up on degree requirements, a Harvard analysis found some big tech firms demanded degrees for more than 70% of jobs.
Dean Mitchell/Getty Images

U.S. could utilize rule to stop high-tech exports to Russia

Jan 25, 2022
Russia relies on technology imported from the rest of the world, especially the U.S., Europe, Korea and Japan.
Alexander Aksakov/Getty Images

Gig workers pay a human price for being managed by algorithms

Dec 23, 2021
From erroneous terminations to racially biased facial recognition tech, what happens when the robot gets it wrong?
From erroneous terminations to racially biased facial recognition software, a new report from the nonprofit advocacy group Worker Info Exchange details the hidden issues with popular gig economy apps.
Adam Berry/Getty Images

Is Elizabeth Holmes guilty of fraud? A jury is deliberating.

Dec 21, 2021
The trial of the Theranos founder is seen as a bellwether for Silicon Valley.
Theranos founder Elizabeth Holmes is accused of duping patients and investors.
Justin Sullivan/Getty Images

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China could soon surpass U.S. in crucial emerging technologies, report warns

Dec 14, 2021
"This has big implications," says Harvard's Graham Allison, one of the report's authors.
"This has big implications," says Harvard's Graham Allison, one of the report's authors.
Hector Retamal/AFP/Getty Images

How the typewriter propelled women into the office

Nov 24, 2021
Typewriters were "crucial" to the rise of women's workforce participation in the 20th century, says economic historian Elyce Rotella.
Typewriters were "crucial" to the rise of women's workforce participation in the 20th century, says economic historian Elyce Rotella.
Keystone/Getty Images

Defunct devices now a treasure trove of precious metals for Britain's Royal Mint

Oct 21, 2021
The Royal Mint is using new technology to extract precious metals from defunct devices.
Blank coins that have been produced at the Royal Mint are sorted before being sent to be stamped in the coin press on Aug. 1, 2014 in Llantrisant, Wales.
Matt Cardy/Getty Images