E-commerce continues to change the nature of seasonal work
Share Now on:
Cyber Monday — now that consumers are increasingly doing their online shopping throughout the holiday season — doesn’t mean quite what it did a few years ago.
The ongoing shift to online shopping for the holidays is also changing the nature of seasonal work, as companies are increasingly hiring for new and different roles.
Julia Pollak, an economist with online job marketplace ZipRecruiter, said companies are hiring more drivers and package handlers, as well as material movers, order pickers and packagers.
Pollak said seasonal retail postings on the site are down by a third from five years ago, while jobs in transportation and warehousing have made up the difference.
Greg Portell, a partner with management consulting firm A.T. Kearney, said e-commerce has created more specialization in retail. Workers either handle stocking or customer service, not both.
These new seasonal retail jobs seem to pay about the same as the old ones, but it’s hard to know for sure, said Beth Gutelius, who studies economic development at the University of Illinois at Chicago.
Many temporary logistics workers are hired through staffing firms, “which makes it really hard to get a very clear picture of wages and working conditions in that industry,” Gutelius said.
In October, there was a 17% dip in hiring in transportation and warehousing compared to last year. But that’s good news, according to Andrew Challenger of outplacement firm Challenger, Gray & Christmas.
“We really think that has more to say about the labor market than it does about retailers’ desire to hire,” Challenger said.
In other words, there aren’t enough workers looking for those holiday jobs.
Has e-commerce led to more shopping at work? Do you get your packages delivered to your office? Let us know here.
We’re here to help you navigate this changed world and economy.
Our mission at Marketplace is to raise the economic intelligence of the country. It’s a tough task, but it’s never been more important.
In the past year, we’ve seen record unemployment, stimulus bills, and reddit users influencing the stock market. Marketplace helps you understand it all, will fact-based, approachable, and unbiased reporting.
Generous support from listeners and readers is what powers our nonprofit news—and your donation today will help provide this essential service. For just $5/month, you can sustain independent journalism that keeps you and thousands of others informed.