As e-commerce booms, U.S. ports face traffic jams

Nov 23, 2020
A federal commission is investigating.
Containers are offloaded from a ship at the Port of Los Angeles, the nation's busiest.
Mario Tama/Getty Images

How 3 small businesses are surviving the pandemic

Aug 27, 2020
"Everything is interconnected," said Patty Delgado, CEO of Hija de tu Madre. "I think no business or no industry is totally immune to this."
Patty Delgado, CEO of Hija de tu Madre, at the e-commerce company's warehouse in downtown Los Angeles.
(Courtesy of Delgado)

Inside a 6-hour e-commerce livestream in China

Jan 16, 2020
Eva Wang and Sam Tian quit their jobs to make a go of it selling on Alibaba's Taobao livestreaming service.
Sam Tian and Eva Wang during a livestream show. The couple quit their ad sales and teaching jobs last year to become Taobao influencers.
Courtesy of Sam Tian

For retailers, holiday shopping was strong. But the way we shop is changing.

Jan 6, 2020
We followed three small business retailers throughout the holiday shopping season. Here's the final word on how it went.
A UPS worker sorts packages to be loaded onto a delivery truck at the UPS sort facility in South San Francisco, California.
Justin Sullivan/Getty Images

E-commerce continues to change the nature of seasonal work

Dec 2, 2019
There are fewer seasonal retail jobs, but hiring in warehousing and transportation have picked up the slack.
A woman works at a distribution station at an Amazon fulfillment center in Staten Island in February 2019.
Johannes Eiselle/AFP via Getty Images

Back-to-school shopping is moving online

Aug 6, 2019
One professor suggests kids are missing out on the "experiential dimension" of the start of a new school year.
Shoppers peruse notebooks and other back-to-school items in a Wal-Mart store in 2003 in Rolling Meadows, Illinois.
Tim Boyle/Getty Images

Retail sales up, retail stores down

Jul 16, 2019
Gains by online merchants often come at the expense of brick-and-mortar stores.
A "closing sale" sign stands outside one of the last few open stores at the Schuylkill Mall in Frackville, Pennsylvania. The mall closed in 2018.
Spencer Platt/Getty Images

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Amazon's 1994 launch offered "proof of concept" for e-commerce

Jul 5, 2019
Amazon opened as an online bookstore. But chief executive Jeff Bezos always wanted to sell more than books.
An Amazon company timeline starts with the founding in 1994 at the Amazon Fulfillment Center on August 1, 2017 in Robbinsville, New Jersey.
Mark Makela/Getty Images

What Blackstone's purchase of $18 billion worth of warehouse space tells us about e-commerce.

Jun 3, 2019
For online retailers, urban warehouses are the key to same-day delivery.
Packages are prepared for delivery at a warehouse in 2014.
Peter Macdiarmid/Getty Images

Walmart reports a great holiday quarter

Feb 19, 2019
Booming e-commerce, robust toy sales, and grocery pick-up and delivery powered the retailer to one of its strongest quarters in years.
BRENDAN SMIALOWSKI/AFP/Getty Images