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Credit card companies will negotiate with consumers, survey suggests

Nancy Marshall-Genzer Mar 27, 2017
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"We've seen debit card volume increase much more than credit card volume," says Visa CEO Al Kelly. Justin Sullivan / Getty Images

Credit card companies will negotiate with consumers, survey suggests

Nancy Marshall-Genzer Mar 27, 2017
"We've seen debit card volume increase much more than credit card volume," says Visa CEO Al Kelly. Justin Sullivan / Getty Images
HTML EMBED:
COPY

A new study from Creditcards.com says 87 percent of cardholders who asked for a late fee waiver and 67 percent who requested a lower interest rate were granted their requests, just for asking. The problem is only about 1 in 4 cardholders is making these kinds of requests. So why don’t people negotiate more? Do they not know that banks can be flexible? The survey suggests that it pays to be tough and negotiate. 

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