When the numbers are final, online sales for the 2016 holiday season are expected to total about $91.6 billion, an 11 percent jump from last year, according to Adobe.
That means more packages were in the hands of shipping companies like UPS and FedEx. This year, UPS projected that it would deliver more than 700 million packages between Thanksgiving and New Year’s Eve – a 14 percent increase over last year. FedEx expected a 10 percent jump.
In the past, the growth of online retail has meant shipping delays and lots of unhappy customers leading into the holidays. So how did the shipping companies do this year?
Click the audio player above to hear the full story.
We’re here to help you navigate this changed world and economy.
Our mission at Marketplace is to raise the economic intelligence of the country. It’s a tough task, but it’s never been more important.
In the past year, we’ve seen record unemployment, stimulus bills, and reddit users influencing the stock market. Marketplace helps you understand it all, will fact-based, approachable, and unbiased reporting.
Generous support from listeners and readers is what powers our nonprofit news—and your donation today will help provide this essential service. For just $5/month, you can sustain independent journalism that keeps you and thousands of others informed.