When the numbers are final, online sales for the 2016 holiday season are expected to total about $91.6 billion, an 11 percent jump from last year, according to Adobe.
That means more packages were in the hands of shipping companies like UPS and FedEx. This year, UPS projected that it would deliver more than 700 million packages between Thanksgiving and New Year’s Eve – a 14 percent increase over last year. FedEx expected a 10 percent jump.
In the past, the growth of online retail has meant shipping delays and lots of unhappy customers leading into the holidays. So how did the shipping companies do this year?
Click the audio player above to hear the full story.
As a nonprofit news organization, our future depends on listeners like you who believe in the power of public service journalism.
Your investment in Marketplace helps us remain paywall-free and ensures everyone has access to trustworthy, unbiased news and information, regardless of their ability to pay.
Donate today — in any amount — to become a Marketplace Investor. Now more than ever, your commitment makes a difference.