A holiday glut of packages prompts a shipping crisis for small businesses

Dec 24, 2020
Retailers are increasing shipping fees while fielding more calls from customers, asking, "Where's my package?"
Mail carriers load up their trucks at a USPS distribution center in El Paso, Texas, earlier this year.
Paul Ratje/AFP via Getty Images

Shipping delays cause problems for small retailers

Dec 22, 2020
We’re expecting record online sales this holiday season, and shippers are having a hard time keeping up.
Postal workers sort, load and deliver mail outside a USPS location in Los Angeles, California, in August.
Kyle Grillot/AFP via Getty Images

Will the boom in shipping last after the pandemic?

Dec 17, 2020
As FedEx reports its quarterly figures, what may be in store for companies trying to fulfill the demand for e-commerce deliveries?
 A FedEx driver makes deliveries in Manhattan on Sept. 17, 202,0 in New York City.
Spencer Platt/Getty Images

How we shop for the holidays is different this year

Dec 16, 2020
People are shopping online more, buying gifts for fewer people — and in some cases, changing up what they usually give.
Laurie Dieffembacq/AFP via Getty Images

Retailers have to figure out how to handle all our online returns

Dec 14, 2020
One challenge for those managing "reverse logistics"? Not enough room to store everything we want to send back, one study says.
Packages are processed at a U.S. Postal Service distribution center in Oakland, California.
Justin Sullivan/Getty Images

Holiday surge in e-commerce could cause delivery crunch

Nov 27, 2020
It won't be as bad as early in the pandemic, but shoppers should plan ahead.
A postal worker loads packages into a mail truck outside a USPS center in Los Angeles, California, in August.
Kyle Grillot/AFP via Getty Images

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Cardboard boxes in high demand this holiday season

Nov 16, 2020
Online sales are expected to surge this year because of the pandemic. And that means retailers need a lot more boxes.
A postal worker monitors packages at a processing and distribution center in April in Oakland, California.
Justin Sullivan/Getty Images

As imports boom, warehouses fill up, and businesses face a storage shortage

Oct 1, 2020
The ports of Los Angeles and Long Beach handled record amounts of imports in August. Meanwhile, warehouse rents increased by 10% from this time last year.
Warehouse rents in Southern California are up roughly 10% compared to a year ago.
Virginie Goubier/AFP via Getty Images

U.S. ports busier than ever as East-West shipping rebounds

Sep 9, 2020
Fueled by pandemic-driven online shopping and holiday buying, goods are flowing in after a dip.
Containers are offloaded at the Port of Los Angeles, the nation's busiest port which was relatively quiet during the early months of the pandemic.
Mario Tama/Getty Images