Stories Tagged as
Online shopping
Can AI product review summaries help us make better purchase decisions?
Aug 17, 2023
Amazon is using the technology on its mobile app to synthesize stacks of user comments into one tidy paragraph. Do you buy the idea?
FedEx meets lowered demand for shipping with cost-cutting and layoffs
Jun 21, 2023
As consumers favor services over buying goods, FedEx and other shippers are feeling the pinch.
In California’s Inland Empire, the warehousing industry’s growth comes with consequences
by
Justin Ho
Apr 19, 2023
Many worry that the industry’s growth has put the local environment and economy at risk.
Some welcome inflation news: Prices for goods online are falling
Apr 10, 2023
It's not inflation slowing, it's actual prices falling.
For online shoppers, is too much variety a blessing or a curse?
by
Kai Ryssdal
and Nicholas Guiang
Feb 21, 2023
With thousands of items and products to choose from, consumers need to protect themselves from making the wrong purchase.
"Dark patterns": The deceptive arts of e-commerce
by
Nicholas Guiang
and Reema Khrais
Jan 16, 2023
Emily Stewart of Vox explains how web tactics like countdown clocks and inventory trackers can create a false sense of urgency for consumers.
Is the era of free returns for online purchases coming to an end?
Nov 4, 2022
Something to keep in mind as you start your online holiday shopping: Many retailers are getting stricter about their return policies.
For public good, not for profit.
How companies use “dark patterns” to keep you locked into online subscriptions
by
Janet Nguyen
Oct 26, 2022
Subscription-based models have been around for a while, but the internet is making them more ubiquitous than ever.
Return fees are happening because retailers are hurting
Jun 9, 2022
Americans sent back $760 billion worth of stuff last year. Now higher shipping costs and rising returns are hurting companies' bottom lines.
The business of Shein, the fast-fashion brand that's dominating Gen Z's closets
May 6, 2022
The apparel maker was recently valued at $100 billion, more than competitors Zara and H&M combined.