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WhatsApp's first foray into e-commerce

by Erika Beras Nov 8, 2019
Facebook is hoping a new shopping feature might lead to a new revenue stream.
Justin Sullivan/Getty Images
The Season

Are you ready to have your medication delivered by drone?

by Jack Stewart Nov 6, 2019
Retailers want to gain support for drone delivery. Prescription medication might be a smart place to start.
A UPS drone carries a cardboard box from CVS to a customer.
UPS
The Season

The most common scams in the U.S. involve online purchases

by Sabri Ben-Achour Oct 28, 2019
Fraudulent ads on trusted platforms are fooling online shoppers. The Better Business Bureau has some tips.
Online scams are on the rise.
Matt Cardy/Getty Images

Back-to-school shopping is moving online

by Erika Beras Aug 6, 2019
One professor suggests kids are missing out on the "experiential dimension" of the start of a new school year.
Shoppers peruse notebooks and other back-to-school items in a Wal-Mart store in 2003 in Rolling Meadows, Illinois.
Tim Boyle/Getty Images

How state treasuries have fared since Supreme Court ruling on online sales tax

by Erika Beras Jun 21, 2019
Most online sales were exempt — until the justices said they weren't.
Packages rush by on a conveyor belt at a FedEx sort facility in Oakland, California.
Justin Sullivan/Getty Images

Cash-back shopping savings, but at what price?

by Rachel del Valle May 24, 2019
Between the tendency to spend what’s recouped and the surrender of personal data, it’s worth thinking about the quid pro quo.
pxhere

Amazon sweetens Prime deal with one-day shipping

by Scott Tong Apr 29, 2019
The company is trying to retain its competitive edge.
Leon Neal/Getty Images

Invest in Marketplace today

Ask not what Marketplace can do for you, but what you can do for Marketplace.

Returns are a holiday headache for retailers

by Marielle Segarra Dec 28, 2018
When you return a gift to the store, it costs the retailer money to process your return and restock the item. And if you are returning it via mail, it’s an even bigger headache for the retailer.  Click the audio…

Customs officials struggle with the uptick in volume of goods shipped into the U.S.

by Ashley Milne-Tyte Dec 28, 2018
A 2016 law that allows goods from abroad to enter the U.S. duty free as long as they are valued at $800 or less has opened up the door to more counterfeiters.
Customs officers in the DHL warehouse at JFK Airport.
Ashley Milne-Tyte for Marketplace

The path left by your online purchases

by Amy Scott Dec 27, 2018
You might have done a lot of online shopping this holiday season, and you’re not alone — more than 1 billion items were shipped for free in the United States this holiday with Amazon Prime, the company reported. And with…