Are malls and department stores really springing back to life?

May 24, 2021
Retailers realize the pandemic has also shifted a lot of shopping online.
Retailers like Macy's and T.J. Maxx reported significantly higher sales this first quarter relative to 2020.
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Is shopping by livestream the next chapter of e-commerce?

Apr 15, 2021
A lot of stores, brands and internet titans expect livestreaming to soar this year. And they’re investing accordingly.
Many businesses are able to use livestreaming as an inexpensive and direct way to reach customers.
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A holiday glut of packages prompts a shipping crisis for small businesses

Dec 24, 2020
Retailers are increasing shipping fees while fielding more calls from customers, asking, "Where's my package?"
Mail carriers load up their trucks at a USPS distribution center in El Paso, Texas, earlier this year.
Paul Ratje/AFP via Getty Images

Shipping delays cause problems for small retailers

Dec 22, 2020
We’re expecting record online sales this holiday season, and shippers are having a hard time keeping up.
Postal workers sort, load and deliver mail outside a USPS location in Los Angeles, California, in August.
Kyle Grillot/AFP via Getty Images

A freight time to be in shipping

Dec 21, 2020
In recent months, freight rates have been skyrocketing.
A truck carrying a cargo shipping container drives across a bridge in the Port of Long Beach on Dec. 14, 2020.
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How we shop for the holidays is different this year

Dec 16, 2020
People are shopping online more, buying gifts for fewer people — and in some cases, changing up what they usually give.
Laurie Dieffembacq/AFP via Getty Images

Retailers have to figure out how to handle all our online returns

Dec 14, 2020
One challenge for those managing "reverse logistics"? Not enough room to store everything we want to send back, one study says.
Packages are processed at a U.S. Postal Service distribution center in Oakland, California.
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As more and more people download video games, what's the future for retailers?

Dec 8, 2020
Video game retailer GameStop reports third quarter earnings, but its business model may be getting old.
An 11-year-old boy plays Fortnite, on April 23, 2020, in South Pasadena, California.
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Holiday surge in e-commerce could cause delivery crunch

Nov 27, 2020
It won't be as bad as early in the pandemic, but shoppers should plan ahead.
A postal worker loads packages into a mail truck outside a USPS center in Los Angeles, California, in August.
Kyle Grillot/AFP via Getty Images

Online shopping uptick expected to continue for holidays

Nov 26, 2020
But the uncertainty of this holiday season could give small, local businesses an edge if they offer last-minute shopping options.
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