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Online shopping

COVID-19

Is fast fashion catching up to real time?

by Kai Ryssdal and Minju Park
Jul 22, 2021
Shein, a fast-growing, China-based clothing brand, relies on a “real-time fashion” model that slashes the time from design to production.
Expanding Chinese clothing brand Shein prioritizes its web presence. Its "real-time fashion" model enables it to capture opportunities quickly.
Antony Jones/Getty Images for Shein
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COVID-19

Are malls and department stores really springing back to life?

by Andy Uhler
May 24, 2021
Retailers realize the pandemic has also shifted a lot of shopping online.
Retailers like Macy's and T.J. Maxx reported significantly higher sales this first quarter relative to 2020.
Joe Raedle/Getty Images
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Is shopping by livestream the next chapter of e-commerce?

by Scott Tong
Apr 15, 2021
A lot of stores, brands and internet titans expect livestreaming to soar this year. And they’re investing accordingly.
Many businesses are able to use livestreaming as an inexpensive and direct way to reach customers.
hobo_018 via Getty Images
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COVID-19

A holiday glut of packages prompts a shipping crisis for small businesses

by Justin Ho
Dec 24, 2020
Retailers are increasing shipping fees while fielding more calls from customers, asking, "Where's my package?"
Mail carriers load up their trucks at a USPS distribution center in El Paso, Texas, earlier this year.
Paul Ratje/AFP via Getty Images
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Shipping delays cause problems for small retailers

by Marielle Segarra
Dec 22, 2020
We’re expecting record online sales this holiday season, and shippers are having a hard time keeping up.
Postal workers sort, load and deliver mail outside a USPS location in Los Angeles, California, in August.
Kyle Grillot/AFP via Getty Images
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COVID-19

A freight time to be in shipping

by Sabri Ben-Achour
Dec 21, 2020
In recent months, freight rates have been skyrocketing.
A truck carrying a cargo shipping container drives across a bridge in the Port of Long Beach on Dec. 14, 2020.
Patrick T. Fallon/AFP via Getty Images
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COVID-19

How we shop for the holidays is different this year

by Marielle Segarra
Dec 16, 2020
People are shopping online more, buying gifts for fewer people — and in some cases, changing up what they usually give.
Laurie Dieffembacq/AFP via Getty Images
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COVID-19

Retailers have to figure out how to handle all our online returns

by Andy Uhler
Dec 14, 2020
One challenge for those managing "reverse logistics"? Not enough room to store everything we want to send back, one study says.
Packages are processed at a U.S. Postal Service distribution center in Oakland, California.
Justin Sullivan/Getty Images
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As more and more people download video games, what's the future for retailers?

by Andy Uhler
Dec 8, 2020
Video game retailer GameStop reports third quarter earnings, but its business model may be getting old.
An 11-year-old boy plays Fortnite, on April 23, 2020, in South Pasadena, California.
Neilson Barnard/Getty Images
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COVID-19

Holiday surge in e-commerce could cause delivery crunch

by Meghan McCarty Carino
Nov 27, 2020
It won't be as bad as early in the pandemic, but shoppers should plan ahead.
A postal worker loads packages into a mail truck outside a USPS center in Los Angeles, California, in August.
Kyle Grillot/AFP via Getty Images
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