Retailers realize the pandemic has also shifted a lot of shopping online.
A lot of stores, brands and internet titans expect livestreaming to soar this year. And they’re investing accordingly.
Retailers are increasing shipping fees while fielding more calls from customers, asking, "Where's my package?"
We’re expecting record online sales this holiday season, and shippers are having a hard time keeping up.
People are shopping online more, buying gifts for fewer people — and in some cases, changing up what they usually give.
One challenge for those managing "reverse logistics"? Not enough room to store everything we want to send back, one study says.
Video game retailer GameStop reports third quarter earnings, but its business model may be getting old.
It won't be as bad as early in the pandemic, but shoppers should plan ahead.