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Did department stores train people to be difficult customers?

Aug 13, 2021
Amanda Mull, a staff writer at The Atlantic, argues that department stores had a hand in building class consciousness.
Customers shop at Macys department store in New York on Black Friday, Nov. 27, 2020.
Kena Betancur/AFP via Getty Images

China's professional shoppers

Apr 4, 2019
They're making a living ... undercover.
People walk between buildings at a shopping mall in Beijing on October 18, 2018.
Greg Baker/AFP/Getty Images