Irene Kesselman, owner of Ali Cat Toys in North Carolina, describes what she's seeing this spring.
A Michigan stationery retailer saw a big sales trend last year: sympathy cards with a "We're in this together" message.
Things still feel strange for Cat Wilcox, co-owner of women's boutique Velouria. She misses day-to-day interactions with customers.
When a customer refuses to wear a mask inside the Butte Plaza Mall, manager Alana Ferko gets called in to help.
The ailing tech store closed this week, devastating longtime fans.
Shops and malls could use a boost, but experts say that's not likely this year.
The pandemic has been hard on Black-owned businesses.
One challenge for those managing "reverse logistics"? Not enough room to store everything we want to send back, one study says.
Sales estimates are all over the place. Small business owners are hoping to ride out the uncertainty.
Personal touches, virtual community events and free shipping can go a long way.