It’s not just you. Self-checkouts are terrible.
Oct 30, 2023

It’s not just you. Self-checkouts are terrible.

Be honest: Do you prefer self-checkout at stores or do you actually kinda dread them? Plus: the latest updates on the UAW strike.

Segments From this episode

The shortcomings of self-checkout

It's not saving retailers as much money as promised, says Amanda Mull of The Atlantic. And it doesn't always make customers' shopping trips easier.
Big retailers are finding that they often need to increase their staffing at self-checkout areas because of difficulties with the technology.
Christopher Furlong/Getty Images

Music from the episode


The team

Leanna Byrne Host, BBC
Kelly Silvera Executive Producer
Meredith Garretson Morbey Senior Producer
Erika Soderstrom Producer
Alex Schroeder Producer
Ariana Rosas Producer
Dylan Miettinen Digital Producer
Jesson Duller Media Producer
Nick Esposito Media Producer
Nic Perez Director/Producer
James Graham Producer, BBC
Jo Critcher Producer, BBC
Naomi Rainey Producer, BBC
Lis Mahy Producer, BBC