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To house the homeless, agencies turn to vacant hotels

Amy Scott Apr 8, 2020
Congress has set aside $4 billion for homeless assistance during COVID-19. Above, a doctor with the Haight Ashbury Free Clinic speaks with homeless people about the coronavirus in San Francisco, California on March 17. Josh Edelson/AFP via Getty Images

To house the homeless, agencies turn to vacant hotels

Amy Scott Apr 8, 2020
Congress has set aside $4 billion for homeless assistance during COVID-19. Above, a doctor with the Haight Ashbury Free Clinic speaks with homeless people about the coronavirus in San Francisco, California on March 17. Josh Edelson/AFP via Getty Images

Naresh Dhadhal is the owner of the Oasis Inn and the Embassy Hotel in San Francisco, which are usually about 80% full this time of year. Dhadhal typically gets a lot of French tour groups — with most travel from Europe shut down and the city under a stay-at-home order, bookings have all but evaporated. He’s had to furlough 60% of his staff.

“It is just catastrophic,” he said.

When a city supervisor asked Dhadhal to open some rooms to the homeless, he jumped at the chance. Each hotel now has 20 rooms occupied for $80 dollars a night, covered by private donations. While that’s less than half his base rate, “it keeps the doors open,” he said. “You have to you do anything to survive.”

At last count more than 500,000 Americans were homeless, leaving them more vulnerable to infection from the novel coronavirus and unable to safely “shelter in place.” A recent study found that homeless people are much more likely to contract the virus — and to die from it — than the general population.

“Our primary strategy for prevention and containment is, basically, sheltering in place and quarantine,” said co-author Dennis Culhane, a professor of social policy at the University of Pennsylvania. “Neither of these things are really effective options for people who are either living unsheltered or in what are typically pretty densely populated shelters.”

Meanwhile, thousands of hotel rooms are sitting empty due to travel restrictions and stay-at-home orders. Several cities and states are now trying to move some of the most vulnerable people into those rooms.

The state of California’s Project Roomkey aims to use up to 15,000 hotel rooms to house the homeless. The Federal Emergency Management Agency will reimburse local agencies for up to 75% of the cost, including services like meals, laundry and security.

Kara Carnahan, with the nonprofit housing agency Abode Services, is leading the effort to convert two hotels in Oakland to temporary shelters for nearly 400 people.

“There’s lots of people running around trying to meet the needs of our guests, trying to process clothing from the day before through our bedbug oven and trying to get more people into the shelter and housed,” she said, speaking from her makeshift office in a Radisson Hotel ballroom. Other logistical challenges include training hotel and security staff to work with the new guests and making sure they have protective masks and other equipment.

Leonard Beasley and his girlfriend arrived at the hotel Monday from a transitional housing program in downtown Oakland where they’ve been waiting to be placed in permanent subsidized housing.

“It’s just like if you were to go and rent a room at a Holiday Inn, or something — without room service,” he said of their new lodgings. “It’s wonderful. It’s a blessing.”

Beasley and his partner are both in their 60s, and at higher risk of becoming seriously ill.

“People who are homeless are older, in general,” Culhane said. And because of their often harsh living conditions, he said, “they have health conditions in their 50s that one would normally see in patients presenting in their 70s.” 

They also have higher rates of mental illness and addiction. So far, 220 people have been moved to hotel rooms since the pandemic arrived in New Orleans, said Martha Kege, executive director of the homeless services organization UNITY of Greater New Orleans — each with a case manager.

“You don’t want to just put very vulnerable people with disabilities in hotel rooms without somebody checking on them, stabilizing them and really working on the next step,” she said. “And the next step is to get them into permanent housing as soon as possible.”

On top of funding from FEMA, Congress has set aside $4 billion for homeless assistance, along with $5 billion in community development block grants that can be used to address housing needs. Housing advocates worry many more people could become homeless due to the economic fallout from the pandemic, but they also see an opportunity to raise awareness about the societal consequences of chronic homelessness.

“I think it definitely could lead to longer-term solutions,” said Nan Roman, president of the National Alliance to End Homelessness. “It also really demonstrates that a home is health care, and that you really need a stable place to be in order to stay healthy.”

COVID-19 Economy FAQs

So what’s up with “Zoom fatigue”?

It’s a real thing. The science backs it up — there’s new research from Stanford University. So why is it that the technology can be so draining? Jeremy Bailenson with Stanford’s Virtual Human Interaction Lab puts it this way: “It’s like being in an elevator where everyone in the elevator stopped and looked right at us for the entire elevator ride at close-up.” Bailenson said turning off self-view and shrinking down the video window can make interactions feel more natural and less emotionally taxing.

How are Americans spending their money these days?

Economists are predicting that pent-up demand for certain goods and services is going to burst out all over as more people get vaccinated. A lot of people had to drastically change their spending in the pandemic because they lost jobs or had their hours cut. But at the same time, most consumers “are still feeling secure or optimistic about their finances,” according to Candace Corlett, president of WSL Strategic Retail, which regularly surveys shoppers. A lot of people enjoy browsing in stores, especially after months of forced online shopping. And another area expecting a post-pandemic boost: travel.

What happened to all of the hazard pay essential workers were getting at the beginning of the pandemic?

Almost a year ago, when the pandemic began, essential workers were hailed as heroes. Back then, many companies gave hazard pay, an extra $2 or so per hour, for coming in to work. That quietly went away for most of them last summer. Without federal action, it’s mostly been up to local governments to create programs and mandates. They’ve helped compensate front-line workers, but they haven’t been perfect. “The solutions are small. They’re piecemeal,” said Molly Kinder at the Brookings Institution’s Metropolitan Policy Program. “You’re seeing these innovative pop-ups because we have failed overall to do something systematically.”

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