J.C. Penney's reimagined store offers fewer things, more experiences

Nov 15, 2019
The century-old retailer has opened a new concept store replete with salon, selfie lounge and yoga studio.
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Macy’s: Rewards for all, no card needed

May 16, 2018
Struggling to keep the customers coming to stores, Macy’s is expanding special deals by offering rewards and discounts to all shoppers, not just its credit card holders. Click the audio player above to hear the full story. 

Sears recovery plan sparks hope and skepticism

Feb 10, 2017
Beleaguered retailer Sears is out with a plan to turn its fortunes around, and the company’s stock rose on the news. To most time-worn Sears-watchers, however, it looks a lot like more of the same and not enough to rescue…

A new high-tech shopping helper: Dressing room mirrors

Nov 25, 2014
Dressing room mirrors with touch screens that tell stores about your preferences and buying habits are part of a wider push to track online and offline shopping activity.