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Stories Tagged as

Communication

Skills Gap

AI is teaching humans to human at work

by Elizabeth Trovall
Sep 30, 2024
As the role of soft skills shifts amid evolving technology, that tech — especially generative AI — can be a tool to both train and assess soft skills.
“[Chatbots] have infinite patience, and they have also been hammered with training to be polite and agreeable,” said sociologist Jason Jeffrey Jones.
Laurence Dutton/Getty Images
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My Analog Life

From pagers and clunky cellphones to touch screens, this field sales manager has had 'em all

by Sofia Terenzio
Aug 2, 2024
"My first mobile phone was a huge suitcase I would put in the seat next to me," recalls Kristina Azab. Later, she cherished her BlackBerry.
A mobile phone model that launched in 2001.
Koichi Kamoshida/Getty Images
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Workplace Culture

Ellipses and emoji: How age affects communication at work

by Meghan McCarty Carino
Oct 21, 2019
Do you know what signal your punctuation and shorthand are sending colleagues?
Using emoji at work can create miscommunication between generations.
Stephen Lam/Getty Images
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Workplace Culture

Zoom goes public as video takes over conference rooms

by Meghan McCarty Carino
Apr 17, 2019
Video meetings have made it possible to work remotely from pretty much anywhere. But there's still no substitute for in person eye contact. And you have to do your hair.
Zoom Video Conferencing/YouTube
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