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RIP AIM, the instant messaging service that shaped our teenage lives

Dec 15, 2017
AOL's service primed a generation for the 24-7 social media world we have today.
A Brazilian woman logs onto AOL at a cybercafe in Sao Paulo in 1999.
MARIE HIPPENMEYER/AFP/Getty Images

TTYL: Retailers hope to connect over online chat

Dec 19, 2014
When a chat window opens up while you're online shopping, who is writing back?