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Jobs of the Future: Middle class struggles with changing job market

Job seekers line up at a job fair held by National Career Fair in Los Angeles, Calif.

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Kai Ryssdal: To hear politicians tell it, the election next week is about jobs: Why we lost 'em, how to get 'em back and who's fault it all is anyway.

Economists, though, will tell you a different story. That the changes that we're seeing the labor market today actually started decades ago, and that they're probably going to continue -- never mind who's in charge of Congress or who's in the White House. We're going to spend some time on the job market this week: What the past and present can tell us about our economic future.

From the Marketplace Sustainability Desk, Scott Tong reports from Raleigh, North Carolina.


Scott Tong: Bluegrass music, deep-fried pumpkin pie, beauty contests for heifers -- the North Carolina state fair's supposed to be fun.

This year, though, even that guy paid to be chipper sounds depressed.

Fair worker: Any size, any prize, any bear, anywhere. Who's next?

Here, the recession's hit working class hard. Think of it as an hourglass economy: jobs have been growing at the top for workers with the most skills, and the bottom.

But there's a hollowing out in the middle, near the median income of $46,000 per North Carolina household.

The national picture's the same: middle-skill workers' employment is down, wages are flat.

Take 53-year-old Olivia Jacob. A year and a half ago, Jacob was making $45,000 a year in the sales department at DHL, the global delivery firm.

Olivia Jacob: When I walked into my boss's office and my other boss had papers in his hands. And at the time I kiddingly said, "So are those my termination papers?" And when their faces dropped that was the answer I needed.

Now, she delivers sandwiches for $8 an hour just to get by. She's drained her savings.

Jacob: I've had to actually sell some jewelry. Which were a lot of my favorite pieces, but it's something you have to do.

Jacob has applied for work as a receptionist, pharmaceutical sales rep, ATM sales rep, customer service, customer service supervisor.

Jacob: And nothing. I think it has a lot to do with lack of a college degree.

Seventy percent of working adults are like Jacob, no degree.

MIT economist David Autor says this group is the most at risk in the hourglass economy.

David Autor: It's not that there will be no jobs in the middle, it's just that there's relatively fewer opportunities of that type. If you think about good blue-collar production jobs, or office administrative support jobs, those were often career occupations. They were things that offered certainly a sustainable standard of living.

Many economists think we've seen three straight recessions where layoffs are mostly permanent.

Why? Automation.

Autor: It wasn't long ago that many large businesses had people who just did typing and filing and phone answering. We don't see much of that anymore. Similarly, at a slightly higher level there are a lot of accounting and information processing jobs that also have been supplanted by hardware and software.

And sales jobs like Olivia Jacob's, too, as the Internet replaces face-to-face transactions.

Charles Hayes: We economic developers have an old joke.

Charles Hayes runs an area business group, the Research Triangle Regional Partnership.

Hayes: The manufacturing facility of the future will employ two people. One will be a man, and one will be a dog. And the man will be there to feed the dog. And the dog will be there to make sure the man doesn't touch the equipment.

Don't laugh too hard. Today, one of the North Carolina's hottest tech sectors squeezes out human workers, replacing them with virtual people.

Here's how: this video game simulates a hospital -- it's called a "synthetic environment."

Real-world doctors and nurses play this game as part of their training -- in lieu of actual trainers. Here, our virtual patient is suffering a virtual hemorrhage.

Computer game: We need a radiologist. She needs an embolization. Stage 3 doctor.

The game developer, Virtual Heroes, is hiring. Pay here starts at $50,000 for college-degree engineers who've kept their skills up-to-date.

Ah, that old cliche of lifelong learning. It's true, says finance professor Raghuram Rajan at the University of Chicago.

Raghuram Rajan: In a competitive world, there are no safe jobs. Every job in some sense has to continuously be reinvented. Unfortunately that's the truth.

And it hurts most for those without a college degree. They're less in demand, so they make half of what people with a higher education make.

Beth Maness in suburban Raleigh has an answer to that: to upgrade herself and start nursing school at the age of 44. As she cooks dinner with her stepson -- pork chops, mashed potatoes, black-eyed peas -- Maness describes working retail, at a call center, as a customer sales rep.

Beth Maness: Enough is enough, of being without financial security. Not only what I do, but my husband who's a carpenter has had low work. And I just want to find something so we can be sustained.

She says for the working class, economic mobility seems to be moving in just one direction -- down.

Again, David Autor at MIT:

Autor: American society is very dependent on the belief that we are meritocratic and mobile, that people's success in life depends on their smarts and on their hard work and playing by the rules, not on accidents of birth.

Thing is, for that 70 percent of Americans with modest skills and modest education, he sees fewer and fewer shots at a middle-class life.

In Raleigh, N.C., I'm Scott Tong for Marketplace.

Human Being's picture
Human Being - Dec 3, 2010

We as a society are moving toward a less traditional, broader-minded, creative way of being. Just look at the 20 and 30 somethings. They are casual and creative and care about how their decisions impact society as a whole. Far cry from the appearance-obsessed "if it doesn't affect me directly I don't give a crap" Boomer generation. Problem is, we are in a transitory gap where the old system is crumbling and the new has yet to replace it. The systems in place are old and outdated but we keep funneling money to them because they feel familiar. Perhaps all this can free us up to explore other aspects of ourselves. To grow ourselves and use our talents in ways we previously denied. It is an opportunity to expand our thinking. Maybe it's time for us all to move into things that make us happy as well as keep food on the table. Once our attitude shifts to one of community rather than competition, there will be enough for us all. (And if you just poopooed my last paragraph, you're part of the problem and not part of the solution. You are languishing in the old paradigm. It's not what you do, it's who you are that is the new paradigm of our future.)

sid vee's picture
sid vee - Nov 2, 2010

"Many economists think we've seen three straight recessions where layoffs are mostly permanent.

Why? Automation."

Sure, this has a lot to do with it, no doubt automation is a major cause of job losses in many fields. But to phrase it like this is a gross oversimplification. Hello, heard of outsourcing? Lots of those jobs still exist, they are just in India now, or other countries, paying a fraction of what they used to.

There is no single cause for the loss of jobs-there are many. But the bottom line is that, in balance, neither politicians nor businesses have made maintaining jobs a priority, and in many cases have actively pursued policies certain to reduce domestic employment opportunities.

This is short-term thinking leading to a bleak future for the U.S. If this keeps up, you will see further polarization and an increase in the the "barbell effect". The logicial outcome? Chaos, instability and quite possibily revolution.

Fancy Cat's picture
Fancy Cat - Oct 27, 2010

It is good this is being seen.

To handle this we have to switch to a resource based economy not based on money. Declare the earth resources for all of mankind.

You can watch Zeitgeist addendum on youtube that tells of the money system as well as into to the Venus Project and the Zeitgeist movement.

There are many videos about ti there. You can also go to WWW.TheVenusProject.com and WWW.TheZeitgeistMovement.com.

It is hard for some to change their thinking on money. We are moving to stage one society and money is becoming outdated.

Bob Faulkner's picture
Bob Faulkner - Oct 26, 2010

I've been saying this for quite a while, now. It is good to finally hear the media speaking the truth: Our society is changing fast, and humans are not as necessary anymore.

So, it seems to me that our capitalist system will not work in the future. We need a new model. It could be one where those that make a lot of money, the rich and wealthy corporations, are highly taxed, and the rest of us receive menial jobs to keep us busy; or perhaps some other model yet to be conceived.

Elena Raveau's picture
Elena Raveau - Oct 25, 2010

It is refreshing to hear an intelligent analysis in which some important facts,that we do hear very often,are mentioned from the beginning: Automation and that the Congress and the White house cannot do much to create jobs in the current economic structure in the global economy.
1. Automation: I challenge the listeners to find tasks in the everybody's life that are saving jobs by doing them themselves. Below is a start:
1. Cashiers in the grocery stores, Wallmart, etc as you scan your own products
2. On-line bill payment: reduction in Post Office, paper, clerks, oversight, etc.
3. Voice mail, email, etc reduce clerical and office assistant workers.
4. ATMs, direct deposit, internet bank. You do not need to visit a bank,
5. Booking trips and hotels on line
6. We ensemble a number of products like furniture, toys, etc.
7. Dye your own hair: no problem buy a box
8. Pump your own gas, this one for a long time
9. Online classes: no building and all the jobs associated with construction and maintenance
10. Etc,Etc
Scary thought: All agriculture products are produced by 1.2% to 2% of the work force in the US due to automation.

Tom Mason's picture
Tom Mason - Oct 25, 2010

I was an electrical engineer for 40-years. Professional Engineer in 12 states. "Top of the heap." Now I am trying to get a truck driving job with medical insurance.