How do you improve hybrid work culture? Empathy, for starters

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As the trend of fully-remote work ebbs and employers push to bring workers back into offices, there's been an increasing focus on what makes a positive and productive workplace — or a company's "culture". We check in with consultant Keith Ferrazi, who argues that in an increasingly hybrid work world, companies can do a lot more to connect with employees, starting by fostering empathy and personal connection in their teams. Plus, a look into why Chinese e-commerce giant Alibaba has split into six different entities. And, a new California law is aiming to stem supposed price gouging by fossil fuel producers in the state.
Music from the episode
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The team
David Brancaccio
Host
Leanna Byrne
Host, BBC
Kelly Silvera
Executive Producer
Meredith Garretson
Senior Producer
Erika Soderstrom
Producer
Alex Schroeder
Producer
Ariana Rosas
Producer/Director
Jarrett Dang
Digital Producer
Jesson Duller
Media Producer
Nick Esposito
Media Producer
James Graham
Producer, BBC
Jo Critcher
Producer, BBC
Olie D'Albertanson
Producer, BBC