May 2, 2018

05/02/2018: The economics of empathy

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(Markets Edition) The Fed isn't expected to raise interest rates when it meets today, but what they do say about inflation may indicate how aggressively they'll hike rates later in the year. We'll talk to Diane Swonk, chief economist at…

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Some health care firms focus on empathy to keep people healthier

May 2, 2018
One reason for the interest in a more empathetic clinical staff stems from the fact that hospitals and physicians, increasingly, have financial incentives to keep patients out of the hospital.
A nurse tends to recovering patients on a general ward at The Queen Elizabeth Hospital on March 16, 2010 in Birmingham, England.
Christopher Furlong/Getty Images

(Markets Edition) The Fed isn’t expected to raise interest rates when it meets today, but what they do say about inflation may indicate how aggressively they’ll hike rates later in the year. We’ll talk to Diane Swonk, chief economist at the firm Grant Thornton, about the types of inflation on her radar screen. Afterwards, we’ll look at how some health care businesses are trying to improve the relationship between medical professionals and patients through more empathetic care. 

The team

Stephen Ryan Producer, BBC