Where did all the coins go?

Kai Ryssdal and Bennett Purser Jul 22, 2020
Due to the shortage of U.S. coins, many cashiers are asking customers to use exact change. Photo by Brad Lee/AFP via Getty Images

Where did all the coins go?

Kai Ryssdal and Bennett Purser Jul 22, 2020
Due to the shortage of U.S. coins, many cashiers are asking customers to use exact change. Photo by Brad Lee/AFP via Getty Images

With a dip in consumer spending and retailers urging customers to pay with cards instead of cash, the coronavirus pandemic has taken coins out of circulation and created a shortage across the United States. By now, it’s likely you’ve seen signs at your grocery store asking you to pay with exact change.

The Federal Reserve has created a task force to study the problem. With representatives from the U.S. Mint, Walmart, Coinstar and the Fed’s own experts, the task force is hoping to find solutions for bringing coins back into this economy.

Sherri Reagin, the executive vice president of North Salem State Bank in Indiana, is also on the task force. Reagin spoke with “Marketplace” host Kai Ryssdal about solutions to get “coins back into the right hands.” The following is an edited transcript of their conversation.

Kai Ryssdal: So where are all the coins in this economy?

Sherri Reagin: The coins are actually still available. They are out in circulation. They just are not moving where they need to be. In 2019, we had 47.4 billion coins in circulation, and currently there’s 47.8 billion. So we actually have more out there. They just need to get moving.

Ryssdal: So that’s that billions of dollars’ worth of coins, right? Almost $50 million worth of coins?

Reagin: Yeah, there’s plenty of coin out there.

Ryssdal: OK, so other than me with probably a couple hundred dollars in milk jars on my dresser and my now abandoned office, they’re just not being spent. Is that what’s going on? Because people aren’t going out there and spending money?

Reagin: You’re right. People have absolutely changed their spending habits during the pandemic. There’s a lot of shuttered businesses, mass transit isn’t running, laundromats have been closed. Oftentimes, you know, our bank customers have been saving coin and bring it into cash in to go on vacations or trips, and people aren’t traveling right now. So they’re not taking their coin into Coinstar machines and things like that.

Ryssdal: OK, so as powerful as the Federal Reserve is and as well intentioned as this task force is, how are you going to change consumer behavior? Or do we just have to deal with a coin shortage until, I guess, there is a vaccine, right?

Reagin: Well, you know, we’re currently working on getting communications out to help people address the coin shortage and help address the supply chain, because we believe that it’s a supply chain issue, and we just need to get the coins back into the right hands.

Ryssdal: What happens though, if I — and look, this is going to sound like a trivial thing, but it’s real for so many people — if I have to have quarters to do my laundry, and I can’t get quarters? What do I do?

Reagin: And that is the real problem. You know, there’s a lot of local retailers who aren’t accepting cash right now because they don’t have the change to give their customers or they’re putting it back on a card. But you know, these are unprecedented times. We don’t really know what it’s going to look like in two weeks. So we just encourage everyone to look under the couch cushions and in their cars and somehow have the coin back in circulation.

Ryssdal: If you and the Fed and this task force are successful, how long you figure until we’re approaching something normal with the coin shortage in this economy?

Reagin: I don’t know that we have any projection of what that’s going to look like. I think in some metropolitan areas, bank lobbies are not yet open. So then it becomes how do we get the coin to the banks? Nobody knows how this pandemic is going to end or how much longer it’s going to continue. We’re just going to take it one day at a time.

For even more on the history of coins, check out “Million Bazillion,” a new Marketplace podcast for the whole family. Our first episode explores the origins of money. Find that and more at

COVID-19 Economy FAQs

With a slow vaccine rollout so far, how has the government changed its approach?

On Tuesday, Jan. 12, Health and Human Services Secretary Alex Azar announced changes to how the federal government is distributing vaccine doses. The CDC has expanded coronavirus vaccine eligibility to everyone 65 and older, along with people with conditions that might raise their risks of complications from COVID-19. The new approach also looks to reward those states that are the most efficient by giving them more doses, but critics say that won’t address underlying problems some states are having with vaccine rollout.

What kind of help can small businesses get right now?

A new round of Paycheck Protection Program loans recently became available for pandemic-ravaged businesses. These loans don’t have to be paid back if rules are met. Right now, loans are open for first-time applicants. And the application has to go through community banking organizations — no big banks, for now, at least. This rollout is designed to help business owners who couldn’t get a PPP loan before.

What does the hiring situation in the U.S. look like as we enter the new year?

New data on job openings and postings provide a glimpse of what to expect in the job market in the coming weeks and months. This time of year typically sees a spike in hiring and job-search activity, says Jill Chapman with Insperity, a recruiting services firm. But that kind of optimistic planning for the future isn’t really the vibe these days. Job postings have been lagging on the job search site Indeed. Listings were down about 11% in December compared to a year earlier.

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