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Health communication expert gives U.S. a "C" for pandemic performance

by Kai Ryssdal and Andie Corban

Jan 18, 2022

Cynthia Baur of the University of Maryland explains how health agencies get their messages out.

Warning sign: To end the confusion about pandemic information, said Cynthia Baur, officials need to "get back to the communication basics, which are to explain things very clearly and simply in a jargon-free way."

Mark Ralston/Getty Images

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