Health communication expert gives U.S. a "C" for pandemic performance

Jan 18, 2022
Cynthia Baur of the University of Maryland explains how health agencies get their messages out.
Warning sign: To end the confusion about pandemic information, said Cynthia Baur, officials need to "get back to the communication basics, which are to explain things very clearly and simply in a jargon-free way."
Mark Ralston/Getty Images