Sep 21, 2017

09/21/17: After the cart is full: What it’s like to work in e-retail

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As the demand for online retail grows, so do warehouse and fulfillment centers. But most of us who order stuff online don’t actually know what goes into getting a product off a shelf, into a box and to our door. On today’s episode of Marketplace Tech, we follow Veronica Mena, a warehouse supervisor for the online store Boxed to see what goes into packing your shipments of bulk toilet paper and how automation is changing the industry.

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After the cart is full: working in e-retail

Sep 21, 2017
We all order things online. Here is one person (and a bunch of robots) behind those orders.
Veronica Mena works for the e-retailer Boxed in its Union, New Jersey, warehouse.
Stephanie Hughes / Marketplace

As the demand for online retail grows, so do warehouse and fulfillment centers. But most of us who order stuff online don’t actually know what goes into getting a product off a shelf, into a box and to our door. On today’s episode of Marketplace Tech, we follow Veronica Mena, a warehouse supervisor for the online store Boxed to see what goes into packing your shipments of bulk toilet paper and how automation is changing the industry.

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