The war of disinformation is raging online, and bots are the foot soldiers. Bots are fake social media accounts that work together to amplify messages online. That’s how fake news started trending on social media during the 2016 presidential election. In response, U.S. special counsel Robert Mueller recently filed charges against a Russian organization called the Internet Research Agency that had hundreds of employees operating fake accounts during the election. Social media companies have also been trying to fight the army of bots on their platforms but without much luck. Marketplace Tech host Molly Wood spoke about bots, and who’s behind them, with Jonathon Morgan, CEO of New Knowledge, a company using artificial intelligence to protect companies from disinformation attacks.
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