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“We are seeing a lot of back orders,” said Irene Kesselman, owner of Ali Cat Toys. “We just started a new file folder because we have so many back orders. There’s a lot more invoices, there’s a lot more calls to be made to pay bills. It’s more time-consuming for my staff to kind of match orders to packing slips.”
To hear Kesselman’s full account, use the media player above.
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