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For asylum seekers, access to the U.S. hinges on a phone app that's challenging to use

Jun 13, 2023
Some migrants have spent months logging on everyday, scrambling for an appointment through the CBP One app.
Above, Immigrants seeking asylum in the U.S.-Mexico border on May 13. Each day, tens of thousands of migrants scramble to secure one of the 1,000 daily asylum appointments on the CBP One app.
Mario Tama/Getty Images