Marketplace AM for July 5, 2005

Episode Description 

Hola! May I help you?

India and the Philippines aren't the only places that companies are putting their call centers. Marketplace's Alisa Roth reports.

The nine digits that mean a lot

For years, Social Security numbers have been used to link a name with a bank account. But some companies — and politicians — are trying to change that. Jaime Bedrin reports from WFAE in Charlotte, North Carolina