05/29/04
Marketplace Money for May 29, 2004
Episode Description:
Marketplace Money for May 29, 2004
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Dialing up customer service
Sound familiar...you have dialed a company's 1-800 number for help with a question or billing issue but soon find that your adrift in a phone menu system. Reporter Ashley Milne-Tyte set out to find why it can be so tough to solve problems through customer service…and what hope there is of resolution.
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"Buzzword": Housing P-E Ratio
May 29, 2004
Life is hard enough without having to decipher everything. Each week, Sound Money will bring you a word or a phrase that has bubbled to the top of the news. For instance -Housing P-E Ratio. You hear it, you see it, but do you really know it?
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Presidential stocks
May 29, 2004
Can Presidents influence the stock market? Kai speaks to Brown University economist Brian Knight. His recent study looked at what happened on Wall Street during the 2000 election. So, what might happen in 2004?
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"Straight Story": Bulldog Eliot Spitzer
May 29, 2004
It's time once again for our economics editor Chris Farrell is to help you sort out what's smart, what's stupid and what's the Straight Story. New York State’s Attorney General, Eliot Spitzer, has gone after the financial industry. His critics say the crusade is all politics - but what does Chris think?
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Medicare cards
May 29, 2004
The Medicare prescription drug card takes effect June 1. More than 73 cards are available, but how do you know which one to use? Hilary Wicai reports.
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Mailbag for May 29, 2004
May 29, 2004
Chris Farrell answers more of your burning money questions. This week, he gives advice on saving for college, investing in TIPS, and managing the finances for an elderly parent.
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From the Money Matters Desk: A working report on acing the interview
May 29, 2004
You sent in your resume for a job you really want. If you're lucky, you get the call and schedule an interview. But now comes the hard part. What can you do to prepare? Kai speaks to Michael Laskoff, the author of "Landing on the Right Side of your Ass: A Survival Guide for the Recently Unemployed."
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"Day in the Work Life": A lobsterman
May 29, 2004
Seafood fans may've noticed the price per pound for lobster is dropping. That's because spring is lobster season and the critters are meaty and plentiful. In this week's installment of "A Day In the Work Life" -- a look at how people trade their time for money -- we sail into the Atlantic with a Massachusetts lobsterman.
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You can take it with you...finding the best wireless service
May 29, 2004
This week, cell phone portability went nationwide...meaning that customers could switch phone plans without changing their digits. But beware...the fines for breaking a wireless contract can still set you back a pretty penny. Kai asks Janee Briesemeister, a consumer wireless advocate from Consumers Union, how consumers can protect their wallets from the wireless woes.
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Letters for May 29, 2004
May 29, 2004
We open the Sound Money mail from the last few weeks. Don’t miss the missives.
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