Download
HTML Embed
HTML EMBED
Click to Copy

Latest Episodes

Download
HTML Embed
HTML EMBED
Click to Copy
Marketplace Morning Report
Download
HTML Embed
HTML EMBED
Click to Copy
Download
HTML Embed
HTML EMBED
Click to Copy
Marketplace Morning Report
Download
HTML Embed
HTML EMBED
Click to Copy
Download
HTML Embed
HTML EMBED
Click to Copy
Marketplace
Download
HTML Embed
HTML EMBED
Click to Copy
This Is Uncomfortable
Download
HTML Embed
HTML EMBED
Click to Copy
Marketplace Morning Report
Download
HTML Embed
HTML EMBED
Click to Copy
Marketplace Morning Report

Trump's WTO KO

Dec 12, 2019
Download
HTML Embed
HTML EMBED
Click to Copy
Marketplace Morning Report
Download
HTML Embed
HTML EMBED
Click to Copy
Have a shopping story to tell? Let us know! Email us
The Season

Record number of returns expected this holiday season

Andy Uhler Nov 29, 2019
Share Now on:
HTML EMBED:
COPY
Retailers are feeling pressure to have a smooth returns process, in addition to fast shipping.
Justin Sullivan/Getty Images

Shipping company UPS says return activity will likely peak on Jan. 2, when it expects roughly two million packages to be sent back to retailers.

“Retailers are having to spend more operating expense on taking returns, processing returns, moving returns than they ever have before as more business moves online and the competition gets stiffer — not just for one-day shipping, but also for fast and seamless returns processes,” said Joel Bines, a managing director of retail analysis at AlixPartners.

But there may be a silver lining for retailers.

“A lot of these returns happen in-store and anytime a consumer is in a store, there’s an opportunity for them to buy more things,” said Mark Mathews, head of research at the National Retail Federation.

It’s also cheaper for stores to process returns in-store. It costs retailers $3 per package when items are returned to stores and twice that when they’re shipped to a distribution center.

If you’re a member of your local public radio station, we thank you — because your support helps those stations keep programs like Marketplace on the air.  But for Marketplace to continue to grow, we need additional investment from those who care most about what we do: superfans like you.

Your donation — as little as $5 — helps us create more content that matters to you and your community, and to reach more people where they are – whether that’s radio, podcasts or online.

When you contribute directly to Marketplace, you become a partner in that mission: someone who understands that when we all get smarter, everybody wins.

Closing the sock market soon!

 

Time is running out to get BOTH new Marketplace Sock designs for only $5/month.

Don’t wait – this special offer ends soon!