A person in a face mask shops for groceries at Northgate Gonzalez Market in Los Angeles, California. Mario Tama/Getty Images
COVID-19

What business can and can’t do about mask mandates

Janet Nguyen Apr 21, 2021
A person in a face mask shops for groceries at Northgate Gonzalez Market in Los Angeles, California. Mario Tama/Getty Images

As vaccination rates rise, some parts of the U.S. are relaxing their masking requirements. 

Several states — including Alabama, Arkansas, Indiana, Mississippi and Texas — have recently lifted mandates requiring people to wear masks in public, although in Indiana, it remains mandatory at state facilities and COVID-19 testing sites. 

Despite these new policies, businesses can still require employees and patrons to wear masks. 

“Generally speaking, if you own a business, you can prescribe reasonable rules for your employees, and masking would fall into that,” said Scott Burris, a professor at Temple Law School. “And if you have a business open to the public, you can have non-discriminatory conditions for entry. ‘No shirt, no shoes, no service’ is the same as no mask.” 

Burris said the real problem is: what do customers say, what do customers do, and how far will businesses need to go to enforce these rules? He noted that enforcement is easiest in places where the sentiment is pro-mask, and difficult in areas where most people identify as anti-mask. 

“If you’re in a community where everybody seems to be wearing a mask, that business doesn’t have to say anything. And it’s pretty easy for the business to turn somebody away and refuse to serve them,” Burris said. “But you know, the harder part is when you start to get into a community or a setting where we’re masking is more disputed. And then you’re asking yourself everyday: ‘Do I want to fight with half my customers?’ It’s very hard for businesses to sustain that. It’s just too much expenditure of effort.” 

When it comes to expert opinion, it’s good practice to continue wearing masks indoors, pointed out Patrick E. Jackson, a professor of infectious diseases at the University of Virginia.

“I think that there is some threshold of the level of community transmission of COVID-19 and the proportion of population that’s vaccinated at which point you would say that it’s no longer necessary. But I doubt there’s any place in the United States that would meet those criteria right now,” Jackson said. 

Alabama, Arkansas, Indiana, Mississippi and Texas lag behind dozens of other states in terms of the percentage of distributed vaccines that have been administered, with Mississippi and Alabama ranking last, according to the Centers for Disease Control and Prevention.

Health experts have urged the public to wear better masks, especially front-line workers who spend time indoors and face high risks. 

States like California, New York and Oregon continue to have mask mandates in place, even as vaccination rates rise. Oregon’s top health official is considering indefinitely extending rules for requiring masks at businesses within the state.  

And some large retailers, like Walmart and Target, are also enforcing these rules at their businesses. 

“I think it just makes a lot of sense to continue masking as a general rule, because there still are a lot of people out there who weren’t vaccinated and are potentially vulnerable,” Jackson said.

COVID-19 Economy FAQs

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This economic crisis is unusual compared to traditional recessions, according to Daniel Zhao, senior economist with Glassdoor. “Many workers are still sitting out of the labor force because of health concerns or child care needs, and that makes it tough to find workers regardless of what you’re doing with wages or benefits,” Zhao said. “An extra dollar an hour isn’t going to make a cashier with preexisting conditions feel that it’s safe to return to work.” This can be seen in the restaurant industry: Some workers have quit or are reluctant to apply because of COVID-19 concerns, low pay, meager benefits and the stress that comes with a fast-paced, demanding job. Restaurants have been willing to offer signing bonuses and temporary wage increases. One McDonald’s is even paying people $50 just to interview.

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Can businesses deny you entry if you don’t have a vaccine passport?

As more Americans get vaccinated against COVID-19 and the economy begins reopening, some businesses are requiring proof of vaccination to enter their premises. The concept of a vaccine passport has raised ethical questions about data privacy and potential discrimination against the unvaccinated. However, legal experts say businesses have the right to deny entrance to those who can’t show proof.

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