Marketplace®

Daily business news and economic stories

Experiential shopping doesn’t seem to be helping malls

A new study shows that adding experiential stores to malls doesn't seem to be increase customer foot traffic.

An ornate lighting fixture hangs in the lobby connecting a parking structure to the main area of the Americana at Brand shopping community in Glendale, California.
An ornate lighting fixture hangs in the lobby connecting a parking structure to the main area of the Americana at Brand shopping community in Glendale, California.
Shea Huffman/Marketplace

Malls used to rely on huge department stores to lure customers, but those retailers are struggling. Now, shopping centers are adding experiences with high-end interactive offerings, like an Apple store, or the Italian marketplace, Eataly, to entice shoppers. But a new study shows that adding these experiential stores doesn’t seem to be increase customer foot traffic. 

Related Topics

Latest Episodes

View All Shows
  • Marketplace
    5 hours ago
    26:08
  • Make Me Smart
    5 hours ago
    27:42
  • Marketplace Morning Report
    11 hours ago
    7:08
  • Marketplace Tech
    17 hours ago
    11:03
  • This Is Uncomfortable
    4 days ago
    56:05
  • Million Bazillion
    25 days ago
    32:45