Marketplace®

Daily business news and economic stories

Run into more customer service bots lately? Share your experience with Marketplace Tech.

Give us a call at 802-877-TECH.

Automated customer service has become more common amid the labor shortage.
Automated customer service has become more common amid the labor shortage.
Tero Vesalainen/Getty Images

With many businesses experiencing staffing shortages, customer service workers are often stretched thin. If you’ve had a recent experience where you ran into more bots or phone trees or automated services than you used to, we’d like to hear about it.

You can leave us a voicemail about your experience and what kind of tech was involved at 802-877-TECH between now and Jan. 21, 2022.

Latest Episodes

View All Shows
  • Marketplace Morning Report
    5 hours ago
    7:08
  • Marketplace Tech
    11 hours ago
    11:03
  • Marketplace
    a day ago
    25:19
  • Make Me Smart
    a day ago
    19:00
  • This Is Uncomfortable
    3 days ago
    56:05
  • Million Bazillion
    24 days ago
    32:45