Listen To The Story
Marketplace

The National Retail Federation estimates that 11 percent of online purchases will be returned this year. Even though more people are buying online, they are more inclined to make in-store returns, which brick-and-mortar stores hope will translate into added sales. 

Click the audio player above to hear the full story. 

As a nonprofit news organization, Marketplace is on a mission that drives what we do every day: to increase economic intelligence across the country. But we can’t do it alone. Become a Marketplace Investor today, in whatever amount you choose, and your donation will go twice as far, thanks to a dollar-for-dollar match from The Kendeda Fund.

Become a Marketplace Investor today – in whatever amount is right for you – and keep public service journalism strong. We’re grateful for your support.

Follow Renata Sago at @@renatasago